Davaa Chimedtseren

Sunny Day Spa

04.2012 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established foundational processes for business operations.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Welcomed clients arriving for appointments.
Provided clients with knowledge of all cosmetic services being provided.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.