Davade Whitaker
Chandler,TX
Summary
Looking to grow, develop and progress within a prestigious organization that is looking for future leaders that are forward thinkers that will deliver exceptional services by achieving company growth and success through innovation, creativity and collaboration.
Overview
8
8
years of professional experience
Work History
Basic Service Youth Career Advisor
Career TEAM-Tyler, TX
Tyler
06.2024 - Current
- Responsible for developing, documenting, and implementing a customer's program-specific service strategy to assist the customer in obtaining/retaining self-sufficient employment while complying with all applicable regulations and guidelines
- Connect with a diverse group of people to build professional and sustainable relationships
- Assure Board/Company targets are met regarding services and priorities provided.
Account Receivable Manager
Total Care Home Services-Tyler, TX
Tyler
11.2022 - 04.2024
- Led a team of 5 accounts receivable specialists, providing training and guidance that resulted in a 25% increase in team productivity
- Review and analyze claim denials in order to perform the appropriate appeals necessary for reimbursement
- Insure deposits were completed for month-end close
- Perform account audits when necessary
- Mentor, motivate, and coach the team on a daily basis.
Assembly Worker
Trane Technologies-Tyler, TX
Tyler
02.2021 - 06.2022
- Assembles components by examining connections for correct fit, fastening parts and subassemblies
- Keeps equipment operational by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, and calling for repairs
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Retention Specialist
Altice USA-Tyler, TX
Tyler
08.2019 - 12.2020
- Successfully presented products by utilizing effective sales and persuasion skills in addition to a solid knowledge of the company's products and competitor's products
- Served as an Escalation Team Lead for high-level customer-related issues that were complex in nature
- Strategically provided appropriate resolutions that were optimal solutions for a valued customer base
- Successfully handled intricate Altice customer complaints related to their products and services.
Independent Sales Agent
US HEALTH ADVISORS-Tyler, TX
Tyler
08.2018 - 07.2019
- Following up with clients to ensure they are satisfied with the products and services they have received
- Met with prospective customers and business owners in their homes, businesses, and other settings
- Developed marketing strategies to compete with other individuals and companies who sold insurance
- Responsible for calculating the premium amounts and set up payment methods.
Sales Representative
Mondelez International-Tyler, TX
Tyler
10.2016 - 08.2018
- Assisted in promoting new brands introduced to the market by arranging items in favorable positions and areas of the store for optimal sales
- Responsible for replenishing the goods and supplies in the store
- Responsible for updating damage, loss, and discrepancies in the purchased inventory to the merchandise manager.
Education
Bachelor of Science in Business Administration -
Texas College
Tyler, TX05.2019
Skills
- Leadership
- Active listener
- Superior communicator
- Relationship building
- Time management
- Adaptability
- Critical thinking
- Problem solver
Timeline
Basic Service Youth Career Advisor
Career TEAM-Tyler, TX
06.2024 - Current
Account Receivable Manager
Total Care Home Services-Tyler, TX
11.2022 - 04.2024
Assembly Worker
Trane Technologies-Tyler, TX
02.2021 - 06.2022
Retention Specialist
Altice USA-Tyler, TX
08.2019 - 12.2020
Independent Sales Agent
US HEALTH ADVISORS-Tyler, TX
08.2018 - 07.2019
Sales Representative
Mondelez International-Tyler, TX
10.2016 - 08.2018
Bachelor of Science in Business Administration -
Texas College
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