Davaena Gutierrez
Madera,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Business Owner
Thrive Cleaning Services
Madera, California
03.2021 - Current
- Provide oversight and quality control for large house and office cleaning
- Manage marketing services
- Oversee business budget planning administration and accounting functions
- Answered telephones, respond to emails, questions or requests.
Pharmacy Technician
Community Regional Medical Center
Fresno, California
04.2015 - 01.2018
- Filled prescriptions as requested by hospital physicians for admitted patients, responding to questions or request, deliver prepared medication to requesting floors for distributions to by floor personnel
- Operate pharmacy equipment including Pyxis machine, Talyst and NarcVault
- Answer telephones filled first dose and stat medication carts and deliver them to nursing stations.
Caregiver
Cedar Creek Senior Living
Madera, California
05.2013 - 12.2013
- Assisted with providing quality care for the residents
- Administration of medicine, feeding and bathing to all residents
- Changed sheets and turned beds according the schedule set by the nursing manager
- Noted any unusual changes in residents condition and report to the med-tech.
Pharmacy Clerk/Surgical Clerk
Kaiser Permanente Hospital
Fresno, California
04.2004 - 02.2007
- Provided great customer service and role model service standards, received inventory check delivery for accuracy compared to invoices
- Received written prescriptions and obtained demographic and profile related information
- Updated patient profiles, ensured the privacy and confidentiality required by HIPAA, filled and maintained
- Answered telephones and directed calls to appropriate staff, transmitted and recorded medical charts, reports by mail, e-mail, or fax.
Education
Associate in Applied Science degree in Pharmacy Technology -
Heald College
04.2012
Skills
- Bilingual English/Spanish
- Interpersonal abilities
- Customer service skills
- Safety protocols
- Clerical/Office procedures
- Medical records
- Communication skills
- Positive attitude
- Multi-Phone lines
- Teamwork
- Cashier/Register
- Analytical/Research skills
- Employee Training
- Customer Service
- Financial Management
- Staff hiring
- Business marketing
- Sales Planning
- Social Media Marketing
Timeline
Business Owner
Thrive Cleaning Services
03.2021 - Current
Pharmacy Technician
Community Regional Medical Center
04.2015 - 01.2018
Caregiver
Cedar Creek Senior Living
05.2013 - 12.2013
Pharmacy Clerk/Surgical Clerk
Kaiser Permanente Hospital
04.2004 - 02.2007
Associate in Applied Science degree in Pharmacy Technology -
Heald College