DAVANA LIBURD
PLANTATION,Florida
Summary
Dynamic Logistics Coordinator with a proven track record at ACERTUS, where I enhanced operational efficiency and customer satisfaction. Skilled in logistics analysis and problem-solving, I led training initiatives, ensured regulatory compliance, and optimized dispatch processes. My decision-making abilities and customer service focus significantly contributed to team success, demonstrating a commitment to excellence and innovation.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator
ACERTUS
09.2013 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Dispatch work orders for pick up and deliveries so that deadlines are met.
- Participate in team meetings discussing changes in procedures or process.
- Scheduled loads according to priority and availability.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Dispatched drivers to meet daily delivery and pick up needs for the company customers.
- Prepared daily work and run schedules.
Education
No Degree - Medical Billing & Coding
Miami Dade College
Miami, FL05-2012
GED -
Sheridan Technical College
Hollywood, FL06-2011
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
Accomplishments
- Supervised team of 6 or more staff members.
- Achieved certificate by completing course in The 6 Critical Practices for Leading a Team.
- 2023 Acertus Emerging Leader
Timeline
Logistics Coordinator
ACERTUS
09.2013 - Current
No Degree - Medical Billing & Coding
Miami Dade College
GED -
Sheridan Technical College
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