DaVante Hudson

• Deliver tailored customer experiences by identifying needs and matching buyers to the right Subaru models
• Provide detailed vehicle demonstrations, explain features, and build value through test drives
• Assist clients with credit applications and financing options
• Maintain CRM pipelines, follow up with leads, and drive long-term client retention
• Work collaboratively with sales and finance teams to achieve monthly sales targets
• Uphold brand integrity and promote positive dealership culture

• Stepping in to resolve escalated customer issues and ensure satisfaction
• Maintaining a high CSI (Customer Satisfaction Index)
• Overseeing the sales floor to ensure guests are greeted and assisted promptly
• Maximizing gross profit while maintaining transparency and compliance
• Conducting daily sales meetings and ongoing training sessions
• Coaching on product knowledge, CRM usage, and dealership processes
• Developing new hires and mentoring underperforming staff

• Building value through product knowledge and presentation
• Handling objections effectively and confidently closing deals
• Following up consistently with leads, internet prospects, and previous customers
• In-depth knowledge of Jeep models, trims, performance, and competitive advantages

Covid

• Laid out materials and system components to prepare for installation
• Maintained schedule of appointments with eye for both quality and speed of service
• Operated tools, equipment and machinery according to safety standards
• Utilized knowledge of carpentry and general construction to complete attractive finish work
• Completed 1 weekly kitchen installation according to strict schedules, inventories and customer needs
• Kept accurate records of work activities, time, materials, and faults on work orders

• Coordinated aircraft ground support operations, ensuring timely arrivals and departures.
• Operated ground service equipment for baggage handling and cargo loading.
• Collaborated with team members to maintain safety protocols and compliance standards.
• Monitored flight schedules, adjusting workflows to meet operational demands efficiently.

• Enhanced customer satisfaction through proactive communication and issue resolution.
• Streamlined delivery processes, reducing turnaround time and improving efficiency.
• Follow Up Calling

• Coordinated with ramp agents to verify baggage was placed on correct outgoing flight
• Trained and mentored new team members on equipment handling and operational procedures.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions
• Used hand-held scanners and physical logs to accurately track item movements
• Inspected products for defects and damages and examined ingoing and outgoing shipments to verify accuracy and prevent errors
• Coordinated daily work strategies, following oral and written instructions to properly move and ship products
• Recorded information, shortages and discrepancies to keep records current and accurate

• Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Delivered superior client services to high end customers, fostering strong rapport, retention and satisfaction
• Educated customers on promotions to enhance sales
• Educated customers about Nike products and processed purchases

• Educated customers on promotions to enhance sales
• Offered internal and external customers first-rate customer service to maximize satisfaction and business success
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
• Assessed and offered solutions to improve procedures and customer experiences
• Educated customers about Adidas product options and processed purchases

• Demonstrated features, answered questions and offered solutions
• Responded to in-person and telephone requests for information about company offerings
• Delivered exceptional customer service to enhance member satisfaction and retention.
• Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $3000 in membership sales within a month
• Built and strengthened long-lasting client relationships
• Constructed fitness events with members and potential members to generate leads
• Advised clients on fitness programs tailored to individual goals and needs.