Davante Poole-Wint
Boston,MA
Summary
Dynamic sales professional with extensive experience at Total Wine & More, specializing in customer relationship management and cash handling. Experienced with team leadership and customer engagement in retail setting. Utilizes effective communication and motivational techniques to drive sales and improve team performance. Track record of managing dynamic retail environments with strong focus on customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Sales Associate / Supervisor
Total Wine & More
Boston, Massachusetts
06.2024 - 02.2025
- Provided exceptional service to customers in a high-volume retail environment.
- Maintained up-to-date knowledge of product offerings through vendor and team training.
- Supported store operations by managing daily sales reports and register closeouts.
- Handled cash change orders efficiently to ensure smooth transactions.
Budtender
Lowkey Dispensary
Boston, Massachusetts
12.2023 - 05.2024
- Streamlined inventory management to ensure product availability and accessibility.
- Educated customers on cannabis strains, usage methods, and effects.
- Trained team members on compliance standards and customer engagement techniques.
- Developed promotional sales strategies that significantly increased revenue.
- Maintained a compliant environment adhering to health regulations while ensuring safety and welcoming atmosphere.
Greeting Ambassador
VPNE
Boston, Massachusetts
06.2023 - 10.2023
- Provided assistance and information to warmly welcome visitors and patients.
- Delivered high-quality customer service by offering directions and support.
- Fostered a friendly atmosphere that enhanced comfort and satisfaction.
Security Officer
Boston Children’s Hospital
Boston, MA
11.2022 - 04.2023
- Conducted routine safety inspections to ensure compliance with safety standards.
- Monitored surveillance systems for potential security breaches.
- Secured building entry points and verified visitor access protocols.
- Assisted in maintaining patient safety protocols, including monitoring restraints as needed.
Front-End Clerk
Star Market
Boston, Massachusetts
02.2019 - 08.2021
- Managed front-end operations, including cash handling and customer service.
- Assisted customers with purchases and returns to ensure seamless shopping experiences.
- Supported store operations through stocking and merchandising tasks.
Education
High School Diploma -
Community Academy of Science And Health
06-2021
Skills
- Sales management
- Inventory control
- Compliance training
- Cash handling
- Product knowledge
- Customer relationship management
- Team collaboration
- Effective communication
- Training and mentoring
- Problem solving
- Conflict resolution
- Time management
- Attention to detail
Personal Information
Education and Training
other
Timeline
Sales Associate / Supervisor
Total Wine & More
06.2024 - 02.2025
Budtender
Lowkey Dispensary
12.2023 - 05.2024
Greeting Ambassador
VPNE
06.2023 - 10.2023
Security Officer
Boston Children’s Hospital
11.2022 - 04.2023
Front-End Clerk
Star Market
02.2019 - 08.2021
High School Diploma -
Community Academy of Science And Health
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