Dedicated plumbing professional with strong customer service skills and technical expertise. Proven ability to train junior plumbers and maintain high-quality standards.
Overview
16
16
years of professional experience
Work History
Plumber
Benjamin Franklin Plumbing
Mount Airy, Maryland
09.2020 - 01.2026
Installed and repaired plumbing fixtures and systems in residential properties.
Provided excellent customer service while addressing client inquiries and concerns.
Trained junior plumbers on best practices and efficient plumbing techniques in the field.
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Maintained tools and equipment to keep supplies in excellent working condition.
Freight Team Associate
Pier One Imports
Columbia, Maryland
08.2015 - 08.2020
Collaborated with teams to streamline project workflows and enhance communication.
Built relationships with customers by providing friendly customer service.
Assisted customers with selecting items and answering questions about products.