DAVID SMITH
Maple Shade,NJ
Summary
Highly motivated and team-driven IT Professional with 9 years experience in Vendor Management, Repair, Maintenance of Apple and Windows devices, light Networking and Project Management and much more. I love working with and around people and computers. I am an hard-working Eagle Scout that can bring great benefits to a team environment.
Linked In: www.linkedin.com/in/david-j-smith725
Overview
9
9
years of professional experience
Work History
Lead /Head Computer Technician
Delanco / Moorestown School District
Delanco , NJ
2022.01 - Current
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Installed computers and other devices individually and across networks, testing connections to support proper functioning.
- Purchased new equipment and issued new devices.
- Managed both Buildings within Delanco with new and old technology.
- Responsible for Summer/ New school year projects.
- Light networking and Data cable running.
- Phone system installation.
- Project management with smart boards installation.
Full Time Computer Technician
Moorestown Public School District
Moorestown , NJ
2018.06 - Current
- Head Technician for Delanco School District with shared service agreement.
- Identified hardware issues caused by component failures using approved diagnostic tools.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Monitored computer and processing equipment dashboards to rapidly respond to faults and malfunctions.
- Coordinated with hardware and software vendors to obtain warranty services, external technical support and replacement products.
- Communicated with ticket submitters to provide updates on in-process repairs and restoration timeframes.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Purchased Equipment and carried out projects.
Computer Technician
Tabernacle School District
Tabernacle , NJ
2016.11 - 2018.06
- Set up equipment for Student and Employee use.
- Installed and performed repairs to hardware, software, and peripheral equipment, following design and installation specifications.
- Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
- Managed Macbooks and PCs for students and staff.
- Have experience with Apple VPP, jamf PRO, Impero and Casper suite.
Advanced Repair Agent
Geek Squad
Mount Laurel , NJ
2017.10 - 2018.06
- Fixed bugs as they were encountered.
- Installed and performed repairs to hardware, software, and peripheral equipment, following design and installation specifications.
- Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
Consultation Agent
Geek Squad
Mount Laurel , NJ
2015.07 - 2017.10
- Diagnosed and configured Computers and software.
- Resolved technical issues for clients in person, on the phone, and through e-mail.
- Set up, tested and configured desktops, laptops and printers.
Education
High School Diploma - , Information Technology, Servicing and Support
BCIT Medford Campus
2015
Associate of Applied Science - Computer Information Technology And Support Services
Rowan College At Burlington County
Skills
- Application system on boarding
- Teamwork and Collaboration
- Helpdesk Support
- Equipment Purchasing
- Remote Support
- Active Directory Support
- Google Admin Trained
- New System & Staff on Boarding
- Complex Problem Solving
- Troubleshooting and Diagnostics
- Cable Management
- Data Cable Running
- Experience with Patch Panels, Keystones and Switches.
- Account Management
- Vendor Sourcing & Management
- Purchasing
Accomplishments
- IC3 - Internet Core Competency Certification - global benchmark for basic computer literacy, including operating systems, hardware, software, and networks.
- STRATA - Covers the fundamentals of various other areas of IT study.
- TestOut PC PRO - The TestOut PC Pro Certification is a true 100% performance-based certification, a certification that measures not just what you know, but what you can do. The following topics are measured: System Components, Peripheral Devices, Storage, Networking, Printing, Mobile devices, Windows System Management, System Implementation, File Management, Security and Trouble Shooting. (This is Equivalent to an A+ Certification)
- MTA - Microsoft Technology Associate - This certification was for Windows management fundamentals.
Affiliations
- Eagle Scout
On August 27, 2015, I successfully earned the rank of Eagle Scout in Troop 28 of Maple Shade NJ. - Received the Academic Achievement Award for Information Technology in my shop when graduating in 2015.
- Participated in Skills USA States.
- Currently a Assistant in Scout Toop 28 of Maple Shade NJ.
References
- Robert Pupchik - Friend and Principal at Delanco School District. - (856) 905-7641
- Judy Endt - Technology Secretary of Tabernacle School District - (609) 234-0415
- Bill Sharman - Scout Master From Troop 28 Maple Shade NJ - (856) 816-6347
Timeline
Lead /Head Computer Technician
Delanco / Moorestown School District
2022.01 - Current
Full Time Computer Technician
Moorestown Public School District
2018.06 - Current
Advanced Repair Agent
Geek Squad
2017.10 - 2018.06
Computer Technician
Tabernacle School District
2016.11 - 2018.06
Consultation Agent
Geek Squad
2015.07 - 2017.10
High School Diploma - , Information Technology, Servicing and Support
BCIT Medford Campus
Associate of Applied Science - Computer Information Technology And Support Services
Rowan College At Burlington County
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