Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant
Bay Berry Generations Healthcare
Concord, CA
12.2022 - 07.2024
Answered signal lights, bells or intercom systems to determine resident needs.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system.
Distributed drinking water and nourishment to residents.
Helped residents walk with or without self-help devices.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Observed and reported unusual symptoms and changes to charge nurse.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Supported non-ambulatory residents in range of motion exercises.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Assisted residents with bathing and dressing to promote personal hygiene.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Security Guard
Allied Universal Security Services
Oakland, CA
04.2022 - 09.2023
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Secured personnel and premises by inspecting buildings and patrolling property.
Monitored access control systems and key code records for suspicious activities.
Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Responded to medical emergencies before paramedic and law enforcement arrival.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Warned persons of rule infractions or violations and evicted violators from premises.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Provided friendly and professional assistance to employees, visitors and customers.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Identified suspicious activity to determine appropriate response.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Maintained high levels of alertness throughout shifts.
Monitored security cameras to identify and respond to suspicious activity.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Patrolled crowds during events to preserve order and promote security.
Searched bags manually to identify prohibited items and contraband.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Owner
Cool Runnings Deliveries LLC
Oakland, 94619
03.2009 - 08.2019
Executed performance reviews to encourage improved productivity for team members.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Hired and trained new department managers to increase team oversight and productivity.
Hosted special events to boost brand awareness and increase community engagement.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Managed sales presentations to promote product and brand benefits.
Set pricing structures according to market analytics and emerging trends.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Led startup and creation of operational procedures and workflow planning.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Developed and implemented successful sales strategies to meet business goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Formed and sustained strategic relationships with clients.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Monitored progress by establishing plans, budgets and measuring results.
Prepared staff work schedules and assigned team members to specific duties.
Structured HR consulting services to support clients during organizational developments and changes.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Mitigated business risks by working closely with staff members and assessing performance.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Implemented successful business strategies to increase revenue and target new markets.
Created effective business plans to focus strategic decisions on long-term objectives.
Education
CNA Certificate - Certified Nursing Assistant
Bay Area CNA School
Pleasanton, CA
09-2022
High School Diploma -
Mount Diablo High School
Concord
06-1989
Some College (No Degree) - Administration of Justice
Diablo Valley College
Pleasant Hill, CA
Some College (No Degree) - Emergency Medical Technology
Merrit College
Oakland, CA
Skills
Transporting patients
Collecting specimens
Indirect Patient Care
Patient Relations
Care plan implementation
Mobility Assistance
Infection control procedures
Patient-focused care
Patient Lifting
Monitoring fluids
Direct Patient Care
Inpatient Care
Condition Monitoring
Responding to emergencies
Helping with medication
Quick problem solver
Reliable transportation
Compassionate
Understands medical procedures
Understands mobility assistance needs
Collecting vital signs
Complex Problem-Solving
Timeline
Certified Nursing Assistant
Bay Berry Generations Healthcare
12.2022 - 07.2024
Security Guard
Allied Universal Security Services
04.2022 - 09.2023
Owner
Cool Runnings Deliveries LLC
03.2009 - 08.2019
CNA Certificate - Certified Nursing Assistant
Bay Area CNA School
High School Diploma -
Mount Diablo High School
Some College (No Degree) - Administration of Justice
Diablo Valley College
Some College (No Degree) - Emergency Medical Technology
Crane Safety Supervisor/Crane Safety Manager at Bay Ltd/Berry Crane & Heavy HaulCrane Safety Supervisor/Crane Safety Manager at Bay Ltd/Berry Crane & Heavy Haul