Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Websites
References
Timeline
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Dave Andrecht

Escondido

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

20
20
years of professional experience

Work History

Operations Manager

Gravity Skateboards
San Diego
09.2017 - 05.2022
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Senior Sales Manager

Syndrome Distribution
Vista , CA
05.2002 - 03.2017
  • Developed and implemented successful sales strategies to achieve revenue goals.
  • Implemented innovative marketing campaigns to promote products or services.
  • Managed all aspects of the sales process from lead generation to closing deals.
  • Recruited, hired and supervised a team of highly successful sales professionals.
  • Developed and implemented sales strategies to increase profits and expand market share.
  • Established relationships with key customers and industry partners to maximize profitability.
  • Developed comprehensive presentations outlining products and services features and benefits.

Education

Associate of Arts - General Studies

Southwestern College
Chula Vista, CA
05-1983

Skills

  • Customer Service
  • Performance reporting
  • Customer Retention
  • Data Analysis
  • Marketing
  • Production
  • Performance monitoring
  • Budgeting and forecasting

Affiliations

  • Skateboarding for life
  • Loves to play golf
  • Hanging out with Friends

Accomplishments

  • Skateboard Hall of Fame

Languages

English
Professional

References

References available upon request.

Timeline

Operations Manager

Gravity Skateboards
09.2017 - 05.2022

Senior Sales Manager

Syndrome Distribution
05.2002 - 03.2017

Associate of Arts - General Studies

Southwestern College
Dave Andrecht