Dave Ballandby

Collaborate with law enforcement and first responders to enhance service delivery.

Provide on-site crisis intervention and referrals to individuals experiencing mental health crises.

Act as liaison between law enforcement agencies and CommUnity for effective crisis service coordination.

Assist individuals with appointment scheduling and reconnection to prior service providers.

Complete required paperwork and maintain client files per program policies.

Monitor client participation in recommended services through regular follow-up communication.

Conducted universal crisis assessments to identify immediate needs and care requirements.

Utilized active listening and trauma-informed strategies to de-escalate crisis situations.

Developed individualized crisis safety plans to ensure client safety and prevent harm.

Connected clients with ongoing mental health care, substance use treatment, and community resources.

Collaborated with law enforcement, school personnel, and hospital staff for comprehensive client care.

Conducted initial client interviews to gather essential personal and financial details.

Processed client paperwork, including release forms and billing arrangements.

Verified insurance eligibility by checking coverage and effective dates.

Managed front desk operations, greeting clients and answering phone calls.

Addressed inquiries, providing assistance and directing clients to appropriate resources.

Ensured confidentiality of client information through meticulous handling practices.

Maintained organization and attention to detail in a fast-paced environment.

Supervised clients in daily residential activities, including meals and chores.

Coordinated daily operations scheduling for residential community.

Monitored group activities to ensure effective program execution.

Managed medication control procedures and monitored drug screening protocols.

Trained Recovery Assistants on policies and best practices, enhancing team effectiveness.

Provided backup support during staff absences to maintain unit stability.

Ensured compliance with documentation standards through timely incident reports and daily logs.

Modeled professional interactions with clients and staff to establish behavioral expectations.

Supervised offender compliance with probation and parole conditions to ensure adherence.

Conducted regular assessments of offender progress and behavior to inform rehabilitation strategies.

Developed individualized rehabilitation plans for diverse clientele to address unique needs.

Coordinated with community resources to enhance support services for offenders.

Facilitated group sessions promoting accountability and personal growth among participants.

Collaborated with law enforcement on high-risk offender cases to ensure public safety.

Maintained accurate case files and documentation for legal compliance and reporting.

Provided crisis intervention and conflict resolution during challenging situations.