Dave Danial
Litchfield Park,Arizona
Summary
Dedicated to contributing to organizational success through exceptional customer service, managerial expertise, and strong interpersonal skills. A diverse background across industries including real estate, property management, marketing, sales, banking, financial services, and investments provides a unique perspective and adaptability. Recognized for effective communication, energy, and a personable approach that fosters trust and reliability among customers. This extensive experience offers the versatility needed to excel in various roles while consistently meeting high standards of excellence.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
27
27
years of professional experience
Work History
Senior Manager
SYNERGY INTL GROUP OF COMPANIES
01.2024 - 08.2025
- To develop sales team – recruiting and training
- To help firm’s clients diversify their property investment funds
- Organize roadshows, hotel events and launches
- To ensure monthly sales target is achieved and exceed sales performance indicators
- To maintain and uphold service standards set by management and uphold corporate responsibility at all times
- Ensure that the sales department works cross functionally with executives from other departments. For example, they collaborate with marketing to generate new lead sources and expand the target customer base, or with product and research teams to make sure customer needs are met.
- Conducted regular performance evaluations to ensure team members met sales targets and professional development goals.
- Organized and executed company-wide events to promote new products and enhance brand visibility.
- Established and maintained key client relationships, ensuring high levels of satisfaction and retention.
Sales Director
NCIG (M) SDN BHD
11.2020 - 12.2023
- To develop sales team – recruiting and training
- Responsible for planning and executing all sales related processes and activities
- Assist in organizing NSummit 2 - annual sales summit
- Achieve their objectives through effective planning, selling, sales goals, analyzing data on past performance and projecting future performance.
- Ensure that the sales department works cross functionally with executives from other departments. For example, they collaborate with marketing to generate new lead sources and expand the target customer base, or with product and research teams to make sure customer needs are met.
- Motivate and engage the sales team with monetary and non-monetary (intrinsic) motivational tactics, such as sales contests, lucrative incentive packages, prizes, and public recognition.
- Led cross-functional teams to enhance service delivery and client satisfaction.
- Trained and mentored sales team members, fostering a culture of continuous improvement.
- Built and maintained strong relationships with key clients, enhancing customer loyalty.
Sales Director
MV Sustainable Resources Sdn Bhd
01.2018 - 07.2020
- To develop sales team – recruiting and training
- To help firm’s clients diversify their property investment funds
- Organize roadshows, hotel events and launches
- To ensure monthly sales target is achieved and exceed sales performance indicators
- To maintain and uphold service standards set by management and uphold corporate responsibility at all times
- Developed comprehensive sales strategies to drive revenue growth and market share expansion.
- Monitored sales performance metrics to ensure targets were consistently met or exceeded.
- Streamlined sales processes, resulting in increased efficiency and reduced turnaround times.
- Managed team of sales representatives, providing guidance, coaching and support.
Senior Associate Manager
Asia Plantation Capital Bhd
07.2015 - 12.2017
- To help firm’s clients diversify their plantation investment funds
- Organize roadshows, hotel events and launches
- Managing portfolios of existing clients
- Making sure sales team performs and achieves monthly and yearly target
- Customer support service from time to time inclusive of advertising and promotional functions
Group Account Manager
Oddell Mercer Sdn Bhd
03.2013 - 04.2015
- To develop sales team – recruiting and training
- To help firm’s clients diversify their property investment funds
- Organize roadshows, hotel events and launches
- Drive firm’s sales up with client referral program
- Managing portfolios of existing clients
- Making sure sales team performs and achieves monthly and yearly target
- Trained and mentored junior account managers to build a high-performing team.
- Monitored KPIs and performance metrics to evaluate account health and drive improvement.
- Facilitated conflict resolution between clients and internal teams to maintain strong relationships.
- Led presentations to stakeholders, effectively communicating the value of our services and capabilities.
- Maintained up-to-date knowledge of industry trends and competitor activities to inform account strategies.
Client Relationship Manager/Senior Manager
Jardin Smith Berhad
01.2010 - 01.2013
- To generate new leads via cold-calls, blitz and reference from customers for acquisition purposes;
- To ensure monthly sales target is achieved and exceed sales performance indicators set by management;
- To follow-up with customers on the incomplete application forms or documents required
- To maintain and uphold service standards set by management and uphold corporate responsibility at all times
- Achieved sales target consistently for the first year, promoted to Sales Manager in year two
- To help firm’s clients diversify their property investment funds
- Managed portfolios of key clients, ensuring their needs were met and exceeded expectations.
- Facilitated client workshops and seminars to promote new offerings and strengthen relationships.
- Generated regular performance reports for clients, highlighting key metrics and insights.
- Executed loyalty programs to reward long-term clients and enhance retention rates.
Sales Executive – Unsecured Business Loans
Citibank Berhad
04.2005 - 12.2009
- To acquire New-To-Bank customers;
- To generate new leads via cold-calls, blitz and reference from customers for acquisition purposes;
- To ensure monthly sales target is achieved and exceed sales performance indicators set by management;
- To prepare daily sales report;
- To advise prospects on the credit requirements, product features & benefits of applying for Citibank Unsecured Business Loan;
- To resolve customer issues (if any) with Sales Managers which may arise during or after sales activities on a timely basis;
- To follow-up with customers on the incomplete application forms or documents required;
- To maintain and uphold service standards set by management and uphold corporate responsibility at all times.
- Followed up with clients on incomplete applications, maintaining a high conversion rate.
- Collaborated with marketing to develop promotional materials and campaigns that increased lead generation.
Property Manager
Henry Butcher Malaysia S/B
01.2004 - 12.2004
- Managed a team of maintenance staff to carry out maintenance operations
- Administrative and general duties
- Responsible for collection of maintenance funds and other utility charges
- Customer support service from time to time inclusive of advertising and promotional functions
- Completed and submitted invoices and process for payments.
- Handled expense reports with account summaries.
- Demonstrated knowledge of and accountability for payroll and employee records, including inventories, labor, petty cash, bank deposits, change orders, and bank deposit verifications.
- Managed petty cash, payroll, inventory, member statements, accounts receivable, and payable.
- Performed regular financial audits, ensuring accuracy in monthly financial reporting and budget adherence.
- Trained and supervised a team of maintenance staff, fostering a culture of accountability and excellence.
Property Management Executive
Malaysia Land Properties (Mayland)
10.2001 - 12.2003
- Completed and submitted invoices and process for payments.
- Handled expense reports with account summaries.
- Demonstrated knowledge of and accountability for payroll and employee records, including inventories, labor, petty cash, bank deposits, change orders, and bank deposit verifications.
- Managed petty cash, payroll, inventory, member statements, accounts receivable, and payable.
- Managed a team of maintenance staff to carry out maintenance operations
- Responsible for collection of maintenance funds and other utility charges
- Customer support service from time to time inclusive of advertising and promotional functions
- Administrative and general duties
- Construction/Property Developer 12th Floor Menara Multi-Purpose No. 8 Jln Munshi Abdullah, 50100 KL.
- Phone No: 03-26929663
Marketing/PR Executive
Equity Planet Sdn. Bhd.
12.1998 - 08.2001
- Developing new marketing strategies for the firm
- Customer support service from time to time inclusive of advertising and promotional functions
- Data entry and analysis for research purpose
- Administrative and general duties
- Organizing and participating in road-shows and exhibitions
- Organized and facilitated community engagement events to strengthen brand presence and customer loyalty.
- Coordinated public relations efforts to enhance the company's image and foster positive media relations.
- Developed partnerships with local businesses to expand reach and promote collaborative marketing efforts.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Enhanced online presence and e-commerce sales through overhaul of company website and digital marketing strategies.
Education
Secondary Education/O-Levels (SPM) -
High School Klang
01.1995
Bachelor of Science - Business Management
Champlain College
Burlington, Vermont, USA01.2003
Associate American Degree in Business - Management
Sunway College
01.1998
Skills
- Proficient in Microsoft Windows
- Proficient in Microsoft Word
- Excel spreadsheet management
- Presentation design
- Formatting expertise
- Professional correspondence management
- Data reporting
- Process guidelines development
- Clear communication in presentations
- Troubleshooting and problem resolution
- Human resources management
- Sales channel analytics
Timeline
Senior Manager
SYNERGY INTL GROUP OF COMPANIES
01.2024 - 08.2025
Sales Director
NCIG (M) SDN BHD
11.2020 - 12.2023
Sales Director
MV Sustainable Resources Sdn Bhd
01.2018 - 07.2020
Senior Associate Manager
Asia Plantation Capital Bhd
07.2015 - 12.2017
Group Account Manager
Oddell Mercer Sdn Bhd
03.2013 - 04.2015
Client Relationship Manager/Senior Manager
Jardin Smith Berhad
01.2010 - 01.2013
Sales Executive – Unsecured Business Loans
Citibank Berhad
04.2005 - 12.2009
Property Manager
Henry Butcher Malaysia S/B
01.2004 - 12.2004
Property Management Executive
Malaysia Land Properties (Mayland)
10.2001 - 12.2003
Marketing/PR Executive
Equity Planet Sdn. Bhd.
12.1998 - 08.2001
Bachelor of Science - Business Management
Champlain College
Associate American Degree in Business - Management
Sunway College
Secondary Education/O-Levels (SPM) -
High School Klang