Automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components.
Worked in leadership role for quality inspection operation at Fremont Factory, reporting up to HQ. Led
team daily to ensure targets were met and worked towards continuous process improvement.
Recorded inspection and test results on data sheets
Maintenance Technician
Firestone
Oakland , CA
05.2016 - 11.2017
Performed preventive maintenance and repairs on various types of vehicles.
Oil changes
Service Assistant
Enterprise Rent A Car-
San Leandro, CA
02.2016 - 10.2017
Detailer
Get vehicle ready for the next costumer
full inspection making sure the vehicle has no defects if so give feed back on what was founded
Education
High School Diploma -
Oakland Technical High School
Oakland, CA
06.2014
Skills
Dynamic communication with various supporting team
KPI tracking and acceleration
Team leadership
Reference demand planning for operational targets
Create quality and operational reports
Understand quality standards and drive improvement
Conduct root cause analysis for quality and operational issues
Pre-Operational Inspections/Inspector in Quality Assurance and Quality Control at Packaged Produce SolutionsPre-Operational Inspections/Inspector in Quality Assurance and Quality Control at Packaged Produce Solutions
<ul><li>Ensured adherence to pre-delivery checklists, managing customer payments and profiles to facilitate seamless vehicle delivery and uphold quality standards.</li><li>Supported service department operations by conducting detailed parts inventories, contributing to efficient resource management and ensuring operational readiness.</li><li>Educated customers on complex technical systems related to Electric Vehicles, charging infrastructure, and solar technology, demonstrating the ability to translate technical information effectively.</li><li>Provided comprehensive support throughout the customer journey, from initial inquiry to post-delivery concerns with an emphasis on effective communication.</li><li>Part-time (35 hours/week)</li></ul> at Tesla<ul><li>Ensured adherence to pre-delivery checklists, managing customer payments and profiles to facilitate seamless vehicle delivery and uphold quality standards.</li><li>Supported service department operations by conducting detailed parts inventories, contributing to efficient resource management and ensuring operational readiness.</li><li>Educated customers on complex technical systems related to Electric Vehicles, charging infrastructure, and solar technology, demonstrating the ability to translate technical information effectively.</li><li>Provided comprehensive support throughout the customer journey, from initial inquiry to post-delivery concerns with an emphasis on effective communication.</li><li>Part-time (35 hours/week)</li></ul> at Tesla