Dave Fox
Paw Paw,MI
Summary
Accomplished Warehouse Coordinator and Delivery Driver at CORT Furniture, adept in Inventory Management and Problem-Solving, enhanced operational efficiency by overseeing daily cycle counts and streamlining shipment coordination. Excelled in personnel management, achieving significant improvements in team productivity. Skilled in forklift operation, committed to maintaining safety and accuracy, contributing to a customer satisfaction rate increase.
Overview
20
20
years of professional experience
Work History
Warehouse Coordinator
CORT Furniture
01.2014 - 04.2024
- Helped keep inventory accurate by overseeing daily cycle counts.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Verified accuracy of shipping and receiving documents and maintained records.
- Monitored employee performance and advised managers on necessary improvements to meet targets.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Worked with logistics companies to facilitate products being shipped to customers in most cost-effective ways.
- Communicated with warehouse team leader on carrier issues, STO information, and weekly productivity metrics.
- Communicated and integrated with other departments to share information and coordinate successfully.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Completed over [Number] customer orders each day in warehouse setting.
- Used forklifts and pallet jacks to relocate products.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Coordinated with suppliers on inventory orders to address issues quickly and avoid delays in delivering to consumers.
Delivery Driver
CORT Furniture
03.2004 - 12.2014
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Operated light trucks to deliver loads as far as 200 miles from home location.
- Successfully avoided time delivery delays by carefully planning best routes.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Filled out load paperwork and DOT-mandated log books.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Education
No Degree - Emergency Medical Technology
Kalamazoo Valley Community College
Kalamazoo, MI01.2004
High School Diploma -
Marcellus High School
Marcellus, MI05.1984
Skills
- Pallet Jack Operation
- Loading and unloading
- Warehouse Organization
- Warehouse Safety
- Equipment management
- Inventory Management
- Shipping and receiving
- Shipment Coordination
- Forklift Operation
- Inventory Tracking
- Packaging and Labeling
- Cycle counting
- Order Picking
- Assignment Delegation
- Personnel Management
- Freight Examination
- Formal Grievance Handling
- Schedule Coordination
- Decision-Making
- Staff Training
- Supply Inventory Management
- Safety Procedures
- Attention to Detail
- Goal Setting
- Problem-Solving
Timeline
Warehouse Coordinator
CORT Furniture
01.2014 - 04.2024
Delivery Driver
CORT Furniture
03.2004 - 12.2014
No Degree - Emergency Medical Technology
Kalamazoo Valley Community College
High School Diploma -
Marcellus High School
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