Dave Gardner
Ithaca
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
28
28
years of professional experience
Work History
General Manager
Sam's Club
06.1998 - 03.2021
- Directed daily operations to enhance productivity and streamline processes across departments.
- Implemented strategic initiatives to drive sales growth and improve customer satisfaction scores.
- Led cross-functional teams in executing operational improvements, resulting in increased efficiency.
- Developed training programs for staff, fostering a culture of continuous improvement and skill enhancement.
- Collaborated with regional leadership to align store objectives with corporate strategies and goals.
- Spearheaded community engagement initiatives, enhancing brand reputation and local partnerships effectively.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Store Manager
Hill's Department Stores
06.1993 - 06.1998
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained and mentored staff, fostering a collaborative team environment and improving performance.
Education
No Degree - Business
Central College
Pella, IAHigh School Diploma -
Chariton High School
Chariton, IA05-1976
Skills
- Teamwork and collaboration
- Problem-solving
- Customer service
- Friendly, positive attitude
- Flexible and adaptable
- Decision-making
- Verbal communication
- Attention to detail
- Dependable and responsible
- Computer skills
- Organizational skills
Timeline
General Manager
Sam's Club
06.1998 - 03.2021
Store Manager
Hill's Department Stores
06.1993 - 06.1998
No Degree - Business
Central College
High School Diploma -
Chariton High School