Dave Golden
Las Vegas,NV
Summary
Client-focused professional with a diverse background in operations, sales, and leadership. Skilled in needs assessment, problem resolution, and relationship building, with a strong emphasis on listening first and delivering tailored solutions. Reliable, detail-oriented, and team-driven, seeking a long-term career with an organization committed to service excellence and stability.
Overview
16
16
years of professional experience
Work History
Sales Executive In-House, Virtual
Hilton Grand Vacations
08.2025 - Current
- Build trust and create a connection with current owners through the sales process, moving them towards sale.
- Conduct thorough discovery to find the needs of owners to apply appropriate closing techniques.
- Clearly explain the ownership features, advantages, and benefits, highlighting the right options to support both current and future vacation needs.
- Continuously practice and enhance sales script and presentation to ensure effective and customer-focused delivery.
Planned Career Hiatus
Self
02.2024 - 08.2025
- Sold mortgage company to pursue personal goals.
- Traveled to multiple destinations.
- Took P&C continuing education for knowledge purposes (CE not due until 1/31/27).
- Attended workshops and virtual learning programs.
Owner/Operations Manager/Loan Officer
UrbanPointe Lending, LLC
04.2019 - 02.2024
- Established operations processes to maintain consistent and repeatable systems.
- Oversaw day-to-day business operations and internet sales & marketing.
- Developed and maintained relationships with Real Estate partners.
- Generated new business leads through internet marketing.
- Responsible for mortgage loan pre-qualifications.
Health Insurance Advisor
American Insurance Organization
08.2018 - 04.2019
- Facilitated sales of health & life insurance plans from leading providers such as Anthem, Blue Cross Blue Shield, Cigna, Aetna, United Health, Kaiser Permanente, Affordable Care Act, etc.
- Consulted with clients via phone, and email to evaluate healthcare and life insurance needs.
- Assisted clients with applications, enrollments, renewals, and plan changes.
- Maintained compliance with state and federal insurance regulations and HIPAA requirements.
- Licensed in 14 states.
- Reason for leaving- was offered position with UrbanPointe Lending.
Operations Manager/P&C Producer
BMS Financial, Insurance & Tax Services
01.2018 - 04.2019
- Managed day-to-day operations.
- Led hiring, onboarding, and training of new hires.
- Oversaw Property & Casualty dept.
- Property & Casualty producer.
- Engaged in cross-selling to strengthen clients' insurance portfolios and increase agency's sales figures.
- Reason for leaving- Not adequate pay.
Sales & Operations Manager
The HomeSmiths Team of Keller Williams Realty DTC
07.2013 - 06.2016
- Led administrative team to meet company goals.
- Reviewed and approved agents' real estate contracts.
- Managed team of sales professionals, ensuring consistent performance and achievement of goals.
- Provided training programs for new hires, ensuring onboarding and skill development.
Agency Owner
Golden Insurance & Financial Services
07.2010 - 12.2011
- Established and executed the agency’s vision, growth strategy, and business objectives.
- Built, managed, and retained a strong client base across personal lines and retirement investments.
- Lead all sales and business development initiatives, including prospecting, renewals, cross-selling, and retention strategies.
- Defined territory management.
- Increased book value of Property and Casualty by two times within first year.
- Increased overall net worth of business by three times upon final sale.
Education
Bachelor of Arts - Sociology
Colorado State University
Fort Collins, COSkills
- Sales & Sales Management
- Consultative selling
- Client education and coverage explanation
- Objection handling
- Negotiation and closing
- Customer Service & Client Relations
Timeline
Sales Executive In-House, Virtual
Hilton Grand Vacations
08.2025 - Current
Planned Career Hiatus
Self
02.2024 - 08.2025
Owner/Operations Manager/Loan Officer
UrbanPointe Lending, LLC
04.2019 - 02.2024
Health Insurance Advisor
American Insurance Organization
08.2018 - 04.2019
Operations Manager/P&C Producer
BMS Financial, Insurance & Tax Services
01.2018 - 04.2019
Sales & Operations Manager
The HomeSmiths Team of Keller Williams Realty DTC
07.2013 - 06.2016
Agency Owner
Golden Insurance & Financial Services
07.2010 - 12.2011
Bachelor of Arts - Sociology
Colorado State University
Licenses
- Nevada Property & Casualty
- Nevada Life & Health
- Nevada Real Estate
United States Army Reserve- Honorable Discharge