Dave Hernandez
Sacramento,CA
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
4
4
years of professional experience
Work History
Mate
Trader Joes
12.2024 - 11.2025
- Assisted in maintaining store cleanliness and organization to enhance customer experience.
- Collaborated with team members to restock shelves efficiently and maintain product availability.
- Operated checkout systems, ensuring accurate transactions and excellent customer service.
- Handled inventory management tasks, including receiving shipments and conducting stock audits.
- Evaluated crew performance regularly by setting clear objectives, providing constructive feedback, and identifying areas for professional growth.
- Managed personnel assignments and rotations effectively to optimize team performance while preventing fatigue-related issues.
- Oversaw daily store operations to ensure optimal customer service and satisfaction.
- Managed inventory levels, including ordering and stocking products efficiently.
- Implemented visual merchandising standards to improve product presentation and appeal.
Crew Member
Trader Joe's
10.2022 - 12.2024
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, adhering to safety guidelines.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Collaborated with team members to optimize workflow during peak hours.
- Monitored inventory levels, assisting with restocking supplies as needed.
- Trained new staff on proper stocking techniques and safety protocols.
- Implemented best practices for inventory rotation to reduce waste.
- Assisted in seasonal displays setup, enhancing overall store presentation.
- Answered customer questions and provided detailed product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Led daily operations, ensuring team adherence to safety protocols and procedural standards.
- Coordinated workflow among team members to optimize efficiency and meet production targets.
- Mentored junior staff, enhancing skill development and improving overall team performance.
Food Service Clerk
Bel Air
11.2021 - 10.2022
- Maintained order and cleanliness of work areas to conform with health codes.
- Acquired new skills to support team and further accommodate customer needs.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Received food orders from individuals and explained offerings.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Operated cash register to process cash, check and credit card transactions.
- Assisted customers with product selection and provided information on meat cuts and preparation techniques.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
Education
High School Diploma -
School Of Engineering And Sciences
Sacramento, CANo Degree - Pre Law
Sacramento St
Sacramento, CA05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Interactive communication skills
- Verbal and written communication
- Leadership qualities
- Food preparation
- Store opening and closing
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Mate
Trader Joes
12.2024 - 11.2025
Crew Member
Trader Joe's
10.2022 - 12.2024
Food Service Clerk
Bel Air
11.2021 - 10.2022
High School Diploma -
School Of Engineering And Sciences
No Degree - Pre Law
Sacramento St