Dave Jensen
White Salmon,WA
Summary
Technical writer with 16+ years of experience in product support, logistics coordination, and end-user publications including operations and maintenance manuals, service bulletins, technical instructions, and illustrated parts catalogs. I create accurate and usable content that gives users the information they need to succeed in their missions.
Overview
17
17
years of professional experience
Work History
Technical Writer3
Insitu, Inc.
Bingen , WA
2007.06 - 2023.12
· Created and sustained publications for uncrewed aerial systems (UAS) using Word, FrameMaker, Arbortext, and AsciiDoc in various publications systems.
· Grew the publications group and supported the team with training, tutoring, and infrastructure through many iterations of the organization.
· Certified ScanEagle maintenance technician.
· Introduced line-art illustrations in end-user content and grew the illustration team. Worked as primary POC for illustration coordination and logistics coordination.
· Internal expert for design/change impact analysis for end-user content.
Education
Bachelor of Arts - Journalism
Brigham Young University
Provo, UT1992-06
Skills
· Technical writing and editing.
· Usability for operations and maintenance procedures.
· S1000D and Simplified Technical English (STE).
· Arbortext, AsciiDoc, FrameMaker, Word, and Acrobat.
· Logistics and Production coordination.
· AS9100 processes for integrated publications and product support.
· Publications team infrastructure, style and standards.
Affiliations
- Long-time volunteer ESL instructor and classroom assistant
- Experienced volunteer firefighter, EMT, and apparatus trainer
Languages
Korean
Elementary
Timeline
Technical Writer3
Insitu, Inc.
2007.06 - 2023.12
Bachelor of Arts - Journalism
Brigham Young University
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