Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Dave Jensen

White Salmon,WA

Summary

Technical writer with 16+ years of experience in product support, logistics coordination, and end-user publications including operations and maintenance manuals, service bulletins, technical instructions, and illustrated parts catalogs. I create accurate and usable content that gives users the information they need to succeed in their missions.

Overview

17
17
years of professional experience

Work History

Technical Writer3

Insitu, Inc.
Bingen, WA
06.2007 - 12.2023

· Created and sustained publications for uncrewed aerial systems (UAS) using Word, FrameMaker, Arbortext, and AsciiDoc in various publications systems.

· Grew the publications group and supported the team with training, tutoring, and infrastructure through many iterations of the organization.

· Certified ScanEagle maintenance technician.

· Introduced line-art illustrations in end-user content and grew the illustration team. Worked as primary POC for illustration coordination and logistics coordination.

· Internal expert for design/change impact analysis for end-user content.

Education

Bachelor of Arts - Journalism

Brigham Young University
Provo, UT
06-1992

Skills

Technical writing and editing

Usability for operations and maintenance procedures

S1000D and Simplified Technical English (STE)

Arbortext, AsciiDoc, FrameMaker, Word, and Acrobat

Logistics and Production coordination

AS9100 processes for integrated publications and product support

Publications team infrastructure, style and standards

Affiliations

  • Long-time volunteer ESL instructor and classroom assistant
  • Experienced volunteer firefighter, EMT, and apparatus trainer

Languages

Korean
Elementary

Timeline

Technical Writer3

Insitu, Inc.
06.2007 - 12.2023

Bachelor of Arts - Journalism

Brigham Young University
Dave Jensen