Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dave Jordan

Gilbert,SC

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

19
19
years of professional experience
1
1
Certification

Work History

CDL Truck Driver

LA Barrier
Lexington , SC
07.2022 - Current
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Kept accurate logs of all deliveries and trips.
  • Responded promptly to roadside assistance calls; performed minor repairs when needed.
  • Delivered goods to customers in a timely manner, ensuring accuracy of delivery.
  • Followed detailed route plans provided by dispatcher; adjusted routes as required due to road closures or other factors.
  • Adhered to company policies and procedures while operating vehicles safely within local areas.
  • Contacted customers prior to delivery to coordinate delivery times.

Store Manager

Mavis Tires & Brakes
Lexington, SC
11.2021 - 07.2022
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Formed and sustained strategic relationships with clients.
  • Scheduled shifts for employees to meet operational needs of the store.
  • Supervised receiving, stocking, merchandising, display maintenance and other related tasks.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provided customers with information about product features and assisted them in selecting items.
  • Ensured compliance with all safety regulations and procedures in the store.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.

Sales Represenative

CPI Security Systems Inc.
Charlotte , NC
08.2021 - 11.2021
  • Generated new sales leads through cold calling and networking activities.
  • Negotiated deals and handled complaints or objections.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Researched competitors' products, prices, and sales techniques.
  • Developed key customer relationships to increase sales.
  • Identified customer needs by asking questions and advising on best solutions.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Reviewed monthly performance against targets set by management team.

Senior Vice President

Carrier Transicold Mid-Atlantic
Charlotte, NC
03.2006 - 08.2021
  • Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
  • Developed new policies and procedures to increase efficiency in all departments.
  • Signed and approved budgets for new funding and program initiatives.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Provided strategic guidance to executive team on operational decisions and initiatives.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Monitored competitors' activities to stay ahead of changes in the marketplace.
  • Sustained organizational growth, revenue and profit generation.
  • Created plans to improve customer service standards throughout the organization.
  • Negotiated contracts with suppliers while ensuring competitive pricing structures.
  • Turned low-performing department into success after carefully implementing effective restructuring plan.
  • Established and tracked key performance indicators to assess effectiveness of adopted initiatives and redirect efforts.
  • Conducted regular reviews of business operations, identified areas for improvement, and proposed solutions.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.

Education

High School Diploma -

Irmo High School
Irmo, SC
06-1977

Diesel Technology

Midlands Technical College
West Columbia, SC

Skills

  • Commercial driving
  • Transportation safety
  • GPS and route planning
  • Courteous and polite demeanor
  • Customer-oriented
  • Class A commercial Driver's license
  • Self-motivation and discipline
  • Document management
  • Vehicle inspection
  • Upselling
  • Promotional support
  • Exceptional customer service
  • Client service
  • Sales strategies
  • Teamwork and collaboration
  • B2B sales and customer service
  • Cold calling
  • Verbal/written communication
  • Friendly and outgoing
  • Sales goals attainment
  • Sales forecasting
  • Sales expertise
  • Product sales
  • Meeting deadlines

Accomplishments

  • 2024 LA Barrier, Truck Driver of The Year!
  • 2014-2020 Carrier Transicold Platinum Dealership Award!
  • 2021 First New Hire Store Manager for Mavis to open a New Service Center!

Certification

  • Certified Travel Agent since 1984
  • Certified Scuba Diver since 1974

Timeline

CDL Truck Driver

LA Barrier
07.2022 - Current

Store Manager

Mavis Tires & Brakes
11.2021 - 07.2022

Sales Represenative

CPI Security Systems Inc.
08.2021 - 11.2021

Senior Vice President

Carrier Transicold Mid-Atlantic
03.2006 - 08.2021

High School Diploma -

Irmo High School

Diesel Technology

Midlands Technical College

Similar Profiles

CREATE PROFILE
Dave Jordan