I am a lifelong career restaurant professional. I have maintained a passion for all aspects of service and guest relations. I take a great deal of personal pride in working for an establishment with the highest standards. I always give 100% effort and achieve excellent results.
Overview
20
20
years of professional experience
Work History
Server
Carlo & Johnny
Cincinnati, OH
06.2022 - Current
Responsible for all aspects of service in a fine dining establishment.
Coached and coordinated all team service members.
Built sales and guest satisfaction through menu knowledge and sales techniques.
Executed all steps of service and quality service standards.
Won month-long wine contests on several occasions.
General Manager
Barleycorn's Five Mile House
Fort Mitchell, Kentucky
03.2017 - 06.2025
Responsible for every aspect of operating a full service restaurant
Worked closely with ownership on creating and instilling all policies necessary for a crew of 125 employees
Created drink menus, beer lists, wine program, and helped with input on food menus
Created and executed ordering systems, inventory control, sanitation standards, opening and closing procedures, etc.
Created and executed server steps of service, bartending procedures, busser, and host job descriptions.
Created ongoing education for all service and culinary staff
Maintained a 20% net profit on a regular basis
Manager/server/bartender
Gerard's
Lahaina, Hawaii
04.2013 - 05.2016
Working manager in a small independent French restaurant
Performed all duties of opening and closing restaurant while also tending bar and serving tables
Insured all service standards were executed at a very high level
Responsible for all inventories and ordering.
Performed all aspects of guest relations and service.
Created a positive and efficient work environment.
Server
Geoffrey's Malibu
Malibu, California
06.2011 - 03.2013
Responsible for all aspects of sales and service in a fine dining establishment.
Met and exceeded all standards
Consistently achieved the highest check averages and guest satisfaction feedback.
Top staff tier for menu knowledge and service
Server Captain
"Cut" by Wolfgang Puck
Beverly Hills, CA
05.2005 - 05.2011
An original staff member assisted in the opening of a new concept fine dining steakhouse.
Served L.A. times food critic and Michelin evaluation team and acquired highest review and a Michelin star
Achieved a 100% on Four Seasons secret shopper report
Top Tier server consistently scoring high satisfaction marks and sales leader
Learned a great deal about all origins and profiles of steaks and wine
Continued education on all menu items and ingredients.
Met and exceeded all service and sales expectations.