Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dave Nunez

Las Vegas

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

Downtown Project
10.2023 - Current
  • Motivated, trained, and disciplined employees to maximize performance.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Managed team schedule with eye for coverage needs and individual strengths.

Assistant Executive Housekeeper

Mastercorp, Inc
01.2021 - 10.2023
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
  • Kept payroll accurate and efficient by reviewing and submitting timesheets on time.
  • Supervised and managed daily scheduling, tasking, and administration.

Assistant Executive Housekeeper

Luxor Hotel & Casino
02.2018 - 02.2020


  • Implemented new cleaning procedures and protocols to improve efficiency and maintain high standards of cleanliness
  • Developed and implemented training programs for housekeeping staff, resulting in improved performance and customer satisfaction ratings
  • Maintained inventory of cleaning supplies, equipment, and linens, ensuring adequate stock levels while minimizing waste
  • Monitored budgetary expenses for the housekeeping department, identifying cost-saving opportunities without compromising quality

Housekeeping Floor Manager

Luxor Hotel & Casino
11.2017 - 02.2018
  • Inspected guest rooms and common areas to verify cleanliness and tidiness.
  • Responded to customer inquiries and resolved complaints to increase satisfaction.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
  • Kept logs of cleaning activities to enable tracking history and maintain accurate records.

Casino Surveillance Agent

South Point Hotel & Casino
08.2016 - 11.2017
  • Monitored security cameras for improper actions by patrons and dealers.
  • Escorted inebriated and unruly patrons from property to maintain order and safety of staff and guests.
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
  • Reported any incidents immediately to local law enforcement.
  • Investigated prior incidents on CCTV to prepare reports for local authorities.

Security Officer

Bellagio Hotel & Casino
03.2014 - 08.2016
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Checked and verified photo identification prior to granting facility access.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Education

High School Diploma -

Palo Verde High School
Las Vegas, NV
05-2012

Skills

  • Strategic budget management
  • Project coordination
  • Clear verbal communication
  • Critical thinking for problem-solving
  • Training and development skill

Accomplishments

  • Implemented new procedures and technologies that improved efficiency and streamlined operations.
  • Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

Timeline

Assistant General Manager

Downtown Project
10.2023 - Current

Assistant Executive Housekeeper

Mastercorp, Inc
01.2021 - 10.2023

Assistant Executive Housekeeper

Luxor Hotel & Casino
02.2018 - 02.2020

Housekeeping Floor Manager

Luxor Hotel & Casino
11.2017 - 02.2018

Casino Surveillance Agent

South Point Hotel & Casino
08.2016 - 11.2017

Security Officer

Bellagio Hotel & Casino
03.2014 - 08.2016

High School Diploma -

Palo Verde High School

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Dave Nunez