Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Timeline
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Dave Prater

Pensacola,Florida

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

10
10
years of professional experience

Work History

Account Manager

Apex Systems
08.2020 - Current

• Engage in Business to Business sales with new and existing clients for supplemental staffing or long-term consulting engagements in the fields of Information Technology, Business Applications, and Telecommunications.
• Consistently communicate with Senior Level IT Directors and Management to understand their needs and help gain advantages for future business opportunities.
• Act as business partner to advise clients on the appropriate staffing model (staff augmentation, SOW, RPO, MSP, VMS) based on IT goals.
• Possess sales skills in the areas of cold calling, closing, contract negotiating, prospecting, client management, customer service and delivery.
• Identify, target and execute new business opportunities within key clients, markets and industries.
• Maintain vendor relations by providing ongoing communication and problem resolution for internal and external employee conflicts and deficiencies.
• Work closely with Delivery (Recruiting) Team to identify, screen and place technical resources.
• Consistently evaluate client base and future business opportunities to ensure and validate an efficient strategy, growth and profitability.

Direct Sales Representative

Mediacom
05.2018 - 05.2020
  • Made the appropriate recommendations for services using sales skill
  • Cold canvassed in assigned territory and makes sales presentation to non-subscribers and existing subscribers for upgrades
  • Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
  • Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
  • Prioritized time management skills to handle multiple client accounts simultaneously while maintaining high-quality interactions.
  • Assessed competitor activities and adjusted selling approaches accordingly to maintain a competitive edge in the market landscape.
  • Perform sales presentations to non-subscribers and existing subscribers for upgrades
  • Complete paperwork function as prescribed by system management
  • Build customer loyalty by effectively resolving any issues the customer might have
  • Performs audits within assigned territory to reduce and eliminate theft of service to drive incremental PSU growth.
  • Boosted sales performance by developing and executing targeted marketing strategies.
  • Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
  • Increased market share with effective prospecting and lead generation tactics.

General Manager

GNC, General Nutrition Center
09.2016 - 05.2018
  • Ensure full understanding of all store communications including product information, current advertising, promotions and other marketing initiatives
  • Accountable for the development of associates' product knowledge and give feedback to store associates regarding work performance on an on-going basis
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

Sales Associate

GNC, General Nutrition Center
05.2014 - 09.2016
  • Provide exceptional customer service to individuals visiting the store
  • Initiate contact with the customers and generate sales by determining customer's needs
  • Display awareness of all store communications including product information, current advertising, promotions and other marketing initiatives
  • Demonstrate strong product knowledge
  • Work with store management in opening, closing and operating the retail facility
  • Develop product knowledge by learning the features, advantages and benefits
  • Achieve and exceed the personal sales and productivity goals
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Media Intern

WDSU/Hearst Television
05.2015 - 08.2015
  • Worked with the promotions team doing digital graphic work
  • Worked with the executive producers to construct news stories and scripts for the anchors
  • Went into the field and filmed with photographers
  • Created content for live news telecast.
  • Enhanced brand visibility by creating engaging content for social media platforms.
  • Improved website traffic with consistent blog posts and search engine optimization techniques.

Education

Bachelor of Arts - Digital Communications And Media

University of Louisiana At Monroe
Monroe, LA
05.2016

Skills

  • Vendor Relations
  • Customer Service
  • Needs Analysis
  • Territory Management
  • Cold Calling
  • Sales
  • Account Management
  • Leadership

Accomplishments

2023 District Core Value's Award with Apex Systems

References

  • Wesley Roberson, Facebook- Software Developer, (318)305-7409
  • Victor Brown, Baylor Scott & White Health - Financial Advisor II, (601)316-9010
  • Tayler Page, GNC – Sales Associate, (225)369-1265
  • Jacob Lemke - Apex Systems - Technical Recruiter, (850)982-8453

Timeline

Account Manager

Apex Systems
08.2020 - Current

Direct Sales Representative

Mediacom
05.2018 - 05.2020

General Manager

GNC, General Nutrition Center
09.2016 - 05.2018

Media Intern

WDSU/Hearst Television
05.2015 - 08.2015

Sales Associate

GNC, General Nutrition Center
05.2014 - 09.2016

Bachelor of Arts - Digital Communications And Media

University of Louisiana At Monroe
Dave Prater