Dave Randolph
Arlington Heights,IL
Summary
Hard working and reliable warehouse associate with close to 20 years warehouse experience. Detail oriented with excellent organizational skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Material Handler
Siemens Building Technologies
Buffalo Grove, IL
06.2021 - Current
- Picking orders paying close attention to Part #'s and correct quantities.
- Packing and shipping of International and domestic orders in a timely manner.
- Unloading trucks and receiving shipments. Then scanning and put away with reach truck or pallet jack.
- Ensured compliance with safety regulations while operating material handling equipment.
- Verified accuracy of shipments against purchase orders and invoices.
- Performed regular cycle counts to ensure accuracy of inventory records.
Picker
Amazon
Kenosha, WI
01.2021 - 06.2021
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Utilized RF scanners to scan products accurately and efficiently.
- Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
B-stock Technician
CDW Logistics LLC
Vernon Hills, IL
06.2006 - 10.2020
- Identify hardware issues caused by component failures using approved diagnostic tools.
- Restore or re-image notebooks and desktops to factory specs to resell to customer.
- Restore and/or unenrolled Chromebooks to factory specs to resell to customer.
- Test Monitors, servers, printers and other peripherals to resell to customer.
- Document repair processes and help streamline procedures for future technical support actions.
- Disassemble computer systems to troubleshoot and resolve hardware issues.
- Confer with vendors to obtain warranty work or replacement of notebooks.
Level 2 Technical Support Representative
CDW Logistics LLC
Vernon Hills, IL
03.2005 - 06.2006
- Support Blackberry customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
- Maintain composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Diligently followed up with customers about existing orders, informing on status and responding to questions.
- Assist customers with notebook and desktop technical issues via email, live chat and telephone.
Configuration Technician
CDW Logistics LLC.
Vernon Hills, IL
11.2003 - 03.2005
- Image OS and software deployments throughout system and address any implementation concerns.
- Install wiring, cabling and devices to establish, repair and improve network operations.
- Demonstrate self-reliance by meeting and exceeding workflow needs.
- Custom configure and asset tag notebooks, desktops, and servers to customer specs.
- Assemble, cable and configure full custom server racks for customers.
Billing Coordinator
Wheels, Inc.
Des Plaines, IL
07.2000 - 08.2003
- Test monthly customer billing for accuracy and collaborate with programmers and Controller to make sure it is correct
Project Liaison
Wheels, Inc.
Des Plaines, IL
11.1997 - 06.2000
- Promoted to project Liaison. Work with programmers to design, implement and train users on C++ software application for Vehicle remarketing dept. This system streamlined the vehicle sales process by reducing headcount by 33%.
Sales Coordinator
Wheels Inc.
Des Plaines, IL
01.1994 - 10.1997
- Coordinate nationwide vehicle sales through auto auctions and wholesalers.
Education
Some College (No Degree) - Marketing
Western Illinois University
Macomb, ILMarketing
Roosevelt University
Chicago, ILA+ MCP
Aquarius Institute
Des Plaines, ILSkills
- Punctual
- Hardworking
- Process oriented
- Positive Attitude
- Excellent Reach truck and sit down forklift driver 3 yrs experience
- 3 years SAP experience scanner and computer
- 15 years experience as400 and scanner
Certification
- CompTIA A+
- CompTIA Network+
- Apple Certified Help desk Specialist
- MCP
Affiliations
Softball
Bowling
Woodworking
Employee of the month June 2023
Timeline
Material Handler
Siemens Building Technologies
06.2021 - Current
Picker
Amazon
01.2021 - 06.2021
B-stock Technician
CDW Logistics LLC
06.2006 - 10.2020
Level 2 Technical Support Representative
CDW Logistics LLC
03.2005 - 06.2006
Configuration Technician
CDW Logistics LLC.
11.2003 - 03.2005
Billing Coordinator
Wheels, Inc.
07.2000 - 08.2003
Project Liaison
Wheels, Inc.
11.1997 - 06.2000
Sales Coordinator
Wheels Inc.
01.1994 - 10.1997
Some College (No Degree) - Marketing
Western Illinois University
Marketing
Roosevelt University
A+ MCP
Aquarius Institute