Dave Reddmann
Ann Arbor,MI
Summary
Versatile technology leader with experience spanning software development, implementation, and delivery management. Skilled in coordinating stakeholders, leading implementation efforts, and solving production issues to support dependable, customer-focused solutions.
Overview
13
13
years of professional experience
Work History
Senior Software Engineer
Salesforce
Ann Arbor (Remote), MI
03.2020 - 10.2026
- Developed, tested, and maintained software applications using Java technologies.
- Added new features to software solutions to match user needs and improve functionality.
- Improved platform reliability by applying monitoring, debugging, and secure coding practices.
- Fixed production issues reported by users to keep service disruption low and preserve service quality.
- Used AI tools to build solutions more efficiently.
- Used knowledge of Evergage platform to train and guide new team members after acquisition.
- Reviewed code during testing to identify possible glitches and bugs.
Solution Delivery Manager
Evergage
Ann Arbor (Remote), MI
01.2018 - 03.2020
- Supported technical discovery for data feed integrations and event tracking.
- Helped lead Evergage solution delivery across implementation, onboarding, and launch planning.
- Worked with external vendors and stakeholders to support timely, effective solution delivery.
- Assisted with troubleshooting for platform issues, tagging gaps, and setup errors.
- Created delivery plans for personalization and audience segmentation workstreams.
- Monitored project changes during delivery and worked closely with stakeholders to align expectations.
- Supported development, testing, and implementation phases of software solutions throughout lifecycle.
Manager, Implementation Services
Magnetic
Ann Arbor, MI
07.2015 - 01.2018
- Supported implementation schedules, assigned work, and monitored deadlines to keep projects on track.
- Tracked project progress and worked with stakeholders to quickly resolve issues.
- Provided guidance during organizational change and crisis situations.
- Followed applicable laws, regulations, and industry standards in daily work.
- Led team of up to 5 employees to maintain productivity and strong customer service.
- Recruited and hired qualified candidates for open roles.
- Led team meetings and one-on-one coaching sessions to improve performance.
- Managed client operations and daily team priorities.
- Monitored staff performance and addressed issues.
- Coached, mentored, and trained team members to improve job performance.
Senior Professional Services Engineer
MyBuys
Ann Arbor, MI
01.2015 - 05.2015
- Supported customers during implementation to help drive successful onboarding.
- Built custom solutions for high-priority clients to address specific requirements.
- Resolved production issues across MyBuys e-commerce recommendation services.
- Partnered with product teams on MyBuys feature requirements and release activities.
- Trained new team members on company policies and work standards.
Professional Services Engineer
MyBuys
Ann Arbor, MI
06.2013 - 01.2015
- Developed and maintained APIs for MyBuys product recommendation services, ensuring seamless integration and functionality.
- Configured client-specific requirements during implementation using JavaScript and spring configuration, tailoring solutions to meet unique business needs.
- Created and optimized SQL queries for MyBuys customer data workflows, enhancing data accuracy and retrieval speed.
Education
Bachelor of Science - Computer Science
University of Michigan
Ann Arbor, MI04-2013
Skills
- Java development
- API integration
- SQL/MongoDB queries
- Production debugging
- Secure coding
- AI development
- Software design patterns
- Frontend development
- Problem-solving mindset
- Stakeholder communication
- Client relationship management
Timeline
Senior Software Engineer
Salesforce
03.2020 - 10.2026
Solution Delivery Manager
Evergage
01.2018 - 03.2020
Manager, Implementation Services
Magnetic
07.2015 - 01.2018
Senior Professional Services Engineer
MyBuys
01.2015 - 05.2015
Professional Services Engineer
MyBuys
06.2013 - 01.2015
Bachelor of Science - Computer Science
University of Michigan