Monitor and Maintained IBM Z10 system.
Help Desk Technician.
CA Service Desk utilized for problem reporting.
Jobtrac Scheduler.
Monitor and Maintained IBM Mainframe System.
BMC Remedy Tickets utilized for problem reporting.
TWS Scheduling Package.
Excel utilized for writing reports.
Monitor and Maintained IBM Z10 System.
Help Desk technician.
OPC and Jobtrac Schedulers utilized.
Fixed JCL abends.
Experience with on-line library systems (Jobtrac, Cntl'M, OPC, CA7, CA11)
Hardworking and Dependable
Quick to learn and apply new techniques
Server monitoring with Remote Desktop