Summary
Overview
Work History
Education
Skills
Timeline
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Dave Salvatore

Dave Salvatore

Summary

Charismatic and results-driven General Sales Manager with over 30 years of experience in the automotive industry including leading high-performing teams, optimizing operations, and driving profitability. Seeking to leverage proven leadership and strategic management skills to spearhead growth, enhance customer satisfaction, and exceed business objectives.

Overview

31
31
years of professional experience

Work History

Automotive General Sales Manager

Ciocca Automotive/Kerbeck Automotive
05.1993 - Current
  • Interviewed, hired, trained and promoted associates to support operations and company growth.
  • Reviewed employee performance and instituted changes in techniques or procedures to improve services and simplify workflow.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Conducted end-of-month profit reporting for all vehicle sales.
  • Marketed successfully through social media at limited additional cost to dealership.
  • Handled vehicle appraisals and location of desired vehicles for purchase.
  • Coached sales and BDC teams to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
  • Built relationships with customers and community to establish long-term business growth.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Overseeing reconditioning by service department, ensuring that cosmetic and mechanical reconditioning are performed within dealer's cost and time limitations.
  • Kept abreast of auto auction activity and prices and attended online auctions on regular basis.
  • Understood, kept abreast of and complied with federal, state and local laws and regulations.
  • Established, implemented and upheld company policies and implemented standards fairly.
  • Maintained excellent attendance record, consistently arriving to work on time, opened and closed store.
  • Monitored customer buying trends, likes and dislikes, lost sales, market conditions and competitor actions to determine stock, adjust strategies, and achieve sales goals.
  • Resolved problems with customers to maintain relationships and increase return customer base.
  • Maintained vehicle inventory and ensured that sales people were informed of all new inventory and current advertising efforts, including special sales.
  • Forecast goals and objectives for sales. gross, and key expenses and monthly and annual basis.
  • Monitored COD and CIT reports and work with Finance department to keep those schedules clean.

Education

Business Administration

Rutgers University
Camden, NJ

Skills

  • Hiring, coaching and mentoring
  • Annual, quarterly and weekly goals and objectives
  • Process and procedure development
  • Marketing strategy
  • Financial reviews and reporting
  • Sales negotiation
  • Vendor/Lender relationship building
  • Customer Service
  • Computer proficiency

Timeline

Automotive General Sales Manager

Ciocca Automotive/Kerbeck Automotive
05.1993 - Current

Business Administration

Rutgers University

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Dave Salvatore