Dave Sands
Lehigh Acres,FL
Summary
Dynamic Senior Community Manager with RPM Living, recognized for implementing cost-saving measures that reduced operating expenses by 20%. Skilled in budget preparation and conflict resolution, I excel in fostering tenant relationships and leading teams to enhance operational efficiency and profitability. Proven track record in market analysis and vendor negotiation.
Overview
14
14
years of professional experience
Work History
Senior Community Manager
RPM Living
Fort Myers, US
07.2024 - Current
- Implemented cost-saving measures such as energy-efficient upgrades and vendor contract renegotiating, reducing operating expenses by 20%
- Conducted regular property inspections to identify maintenance needs and ensure compliance with safety regulations
- Developed and maintained positive relationships with tenants through effective communication and prompt resolution of issues
- Prepared annual budgets for each property, analyzing income and expenses to maximize profitability
- Performed financial analysis on rental rates in the market to determine competitive pricing strategies
- Implemented marketing initiatives to attract new tenants, resulting in a 15% increase in leasing activity
- Created comprehensive reports on property performance including vacancy rates, rent collection, and maintenance costs for management review
- Developed strong relationships with local government officials or community organizations that could benefit the company's properties
- Developed and implemented tenant retention strategies, including proactive communication, addressing concerns promptly, and offering incentives for lease renewals
- Supervised a team of maintenance staff, contractors, and vendors responsible for repairs and upkeep of properties
- Negotiated service contracts with vendors such as landscaping services or janitorial companies to ensure cost-effective solutions without compromising quality
Sr. Property Manager
Kittle Property Group, Inc.
Cape Coral, US
12.2023 - 07.2024
- Ensured optimum operational quality and maximized profitability for a 292 unit lease property
- Created regular variance reports, conducted forecasting based on variance findings and presented all findings to Vice President of Operations
- Managed a staff of 5 (plus) full-time direct reports in departments such as front desk operations, maintenance, leasing and janitorial
- Ensured training for all employees, conducted all performance reviews and consistently enforced policies
- Oversaw all renovations and repairs over a lease up property
Assistant Manager
Kittle Property Group, Inc.
Cape Coral, US
09.2023 - 12.2023
- Assists in managing all aspects of a building's occupancy and maintenance
- Communicates with tenants regarding property-related issues
- Coordinates with tenants and third parties to address maintenance and facility needs
- Collaborates with property management team to produce advertising materials
- Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy
- Processes applications and conducts credit checks
- Collects monthly fees and maintains records of payments and rental activity
- Prepares budgets and financial reports
- Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security and other services
Leasing Manager
Lincoln Property Company
Fort Myers, US
09.2021 - 09.2023
- Provides superior support to Property Supervisor to ensure smooth operation of assigned property
- Prepares schedule and reports reflecting rentals, traffic, closing ratios, vacancy, occupancy, etc
- Contribute to the communities budgeted economic occupancy goals by leasing all available apartments to maximize the occupancy of the community
- Ensures achievement of the community's revenue and occupancy goals by directing the community's marketing, advertising and sales activities, overseeing on-site traffic, ensuring an appropriate inventory of ready apartments and monitoring the day-to-day sales and leasing activities
Leasing and Marketing Professional
Lincoln Property Management
Fort Myers, US
03.2018 - 09.2021
- Received 'Newcomer Of The Year' award for the state of Florida
- Establish and execute marketing events for property
- Exceed the leasing goal every month and accomplished closing ratio of 75%
- Proficient in using One Site System, YARDI, and Entrata
- Review and complete applications and assess household information against file history
- Manage overall tenant relations, including promoting overall tenant satisfaction
- Maintain in-depth knowledge of competition through consistent evaluation of market trends
Regional Sales Manager
JPay Inc
07.2015 - 08.2016
- Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and providing them with counseling
- Conducted benefit-oriented presentations that drove dramatic revenue growth
- Ensured clients' satisfaction by serving as their point of contact, routinely reassessing their needs and resolving any present or foreseeable conflicts
- Established clear lines of communication between business and clients
- Aided management, tracking weekly sales to develop senior leadership reports for corrective action planning
- Consistently increase sales by developing key customer relationships
- Developed productive relationships with key account holders
- Elevated customer satisfaction ratings by troubleshooting and resolving issues efficiently
- Analyzed sales statistics
Front Desk Manager
Holiday Inn Express
Miami Springs, US
10.2010 - 03.2014
- Provided onsite training
- Directed all front desk operations with an eye for hotel reputation, staff productivity and operational efficiency
- Managed tasks and responsibilities for front office employees when the team was understaffed
- Managed guest check-in and check-out procedures, placed reservations and processed payments
- Sustained financial records
- Hosted office meetings with staff to answer questions, resolve issues and keep employees informed of changes
- Trained front office personnel in fire, life, and other emergency procedures
- Mentored new staff on correct procedures, compliance requirements and performance strategies
Skills
- Property management
- Budget preparation
- Vendor negotiation
- Market analysis
- Team leadership
- Conflict resolution
- Operational efficiency
- Training and development
- Performance evaluation
- Influencer networking
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Senior Community Manager
RPM Living
07.2024 - Current
Sr. Property Manager
Kittle Property Group, Inc.
12.2023 - 07.2024
Assistant Manager
Kittle Property Group, Inc.
09.2023 - 12.2023
Leasing Manager
Lincoln Property Company
09.2021 - 09.2023
Leasing and Marketing Professional
Lincoln Property Management
03.2018 - 09.2021
Regional Sales Manager
JPay Inc
07.2015 - 08.2016
Front Desk Manager
Holiday Inn Express
10.2010 - 03.2014