Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Shivraj D. Seodarsan

Project / Product Manager

Summary

Experienced Project/Product Manager with over 20 years experience in the Technology & Financial industry. Excellent at building strong relationships, data analysis and managing projects from initiation through implementation.

Overview

26
26
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Securities Services Operations Project Manager

JP Morgan Chase
04.2022 - Current
  • Lead for the Securities Services Custody LOB providing E2E project management support
  • Participate in organization pilot to use Large Language Model (LLM) to assist in creating UAT test cases
  • Leverage LLM to summarize meeting minutes
  • Partner to with Product, Legal, Compliance & Risk to develop project plans for closing out Issue and Action Plans
  • Host working group meetings to present project updates & discuss on-going risks and issues
  • Lead annual project & resource planning for Custody book of work

CIB Liquidity & Account Solutions Product Manager

JP Morgan Chase
09.2019 - 04.2022
  • Collaborated with stakeholders to launch product enhancements
  • Documented user stories & product features
  • Created and maintained policy & procedures
  • Prioritized roadmap & enhancements to achieve product goals
  • Created project decks & presented to senior management
  • Partnered with Ops to resolve & communicate production issues
  • Established project scorecards & plans on behalf of product team

Operational Risk Reference Data Governance Lead

JP Morgan Chase
06.2018 - 09.2019
  • Lead monthly Reference Data Governance to review & approve changes to Risk Taxonomies
  • Executed Risk Taxonomy changes in production
  • Defined use cases & conducted UAT testing for implementing AI Digital Assistance for addressing issues or questions
  • Documented reference data requirements for new Control & Operational Risk Evaluation application
  • Lead all Reference Data UAT testing
  • Provided E2E Reference Data project management support

Global Financial Crimes Compliance Project Manager

JP Morgan Chase
03.2015 - 05.2018
  • Lead implementation of AML Financial Crime Investigation Portal globally across North America, EMEA and APAC resulting in the migration of 2000+ users
  • Partnered with Business, Technology & Operate partners to define E2E project plans
  • Facilitated requirement walk throughs with the Business & Technology
  • Lead project working group meetings to communicate project updates
  • Created, maintained and distributed weekly project scorecards
  • Conducted stakeholder prioritization sessions for enhancement backlog
  • Conduct requirement walk throughs with the business & technology
  • Facilitate project working group meetings with stakeholders
  • Collaborate with stakeholders to document lessons learned

Trading Technology Project Manager / Analyst

JP Morgan Chase
03.2009 - 01.2015
  • Coordinated system upgrades to UAT & production environments
  • Facilitated global UAT testing status meetings
  • Identified & documented UAT testing defects
  • Performed analysis to identify gaps during exchange audits
  • Reported monthly & quarterly firm market data usage to exchanges
  • Generated & distributed monthly LOB market data usage reports
  • Conducted data analysis using pivot tables, vlookups & queries

Business Analyst / Developer

JP Morgan Chase
05.1999 - 02.2009
  • Composed business requirements & facilitated walkthrough sessions
  • Managed projects from initiation through production implementation
  • Conducted training on new & existing system functionality
  • Documented user acceptance test cases for system upgrades
  • Coordinated user acceptance testing with business users
  • Created functional requirements & enhanced application modules

Education

John Jay College of Criminal Justice, New York, N.Y.
09.2009 - 01.2013

The Chubb Institute, New York, N.Y.
06.1996 - 01.1998

Skills

Agile & Waterfall Development

Anti-Money Laundering

Artificial Intelligence Usage

Artificial Intelligence Use Cases

Audits & Controls

Business Process Improvement

Business Requirements

Data Privacy

Fraud Detection & Investigation

Project Plans

Record Retention

Resource Management

Risk & Issue Management

Scope Management

User Acceptance Testing

Software

Jira

MS Excel - pivot tables, vlookups

MS PowerPoint, Word, Visio

MS Project

MyPM

SharePoint

Certification

Project Management Professional (PMP)

Timeline

Securities Services Operations Project Manager

JP Morgan Chase
04.2022 - Current

CIB Liquidity & Account Solutions Product Manager

JP Morgan Chase
09.2019 - 04.2022

Operational Risk Reference Data Governance Lead

JP Morgan Chase
06.2018 - 09.2019

Project Management Professional (PMP)

01-2017

Certified Anti-Money Laundering Specialist (CAMS)

01-2017

Global Financial Crimes Compliance Project Manager

JP Morgan Chase
03.2015 - 05.2018

John Jay College of Criminal Justice, New York, N.Y.
09.2009 - 01.2013

Trading Technology Project Manager / Analyst

JP Morgan Chase
03.2009 - 01.2015

Business Analyst / Developer

JP Morgan Chase
05.1999 - 02.2009

The Chubb Institute, New York, N.Y.
06.1996 - 01.1998
Shivraj D. SeodarsanProject / Product Manager