DAVE STEVENS

• I arrange the music for the praise and worship team.
• I also work with several people weekly for special songs by finding keys that sound well for them.
• I arrange music for a quartet at the church.
• I coordinate and select music, then arrange it for any block parties or revivals.
• I gave lessons in guitar (electric and acoustic) and several other instruments.
• My students were ages 3 and up.
• I also worked with autistic and mentally challenged children.

• Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.
• Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
• Mentored struggling students with individualized approach to enhance learning.
• Encouraged social interaction and collaboration among students to foster camaraderie and teamwork.

I worked with autistic children.

• I was responsible for maintaining all accounts for areas in Indiana, Michigan and Illinois as well as contract negotiations for new accounts.
• I did all the hiring, training and disciplinary actions for all of my employees in the area as well as all the area scheduling.
• I maintained loss prevention, asset protection and most importantly, life safety.
• Evaluated employee performance regularly through one-on-one meetings and quarterly reviews.
• Resolved customer complaints quickly and efficiently by identifying root causes of issues.
• Established relationships with local businesses in order to create marketing partnerships.

• I was responsible for all day to day operations of the store.
• This includes all front end operations, shipping/receiving, loading and unloading trucks with forklift, mass hiring, training and Human Resources for the merchandise side of the store.
• Later on, the grocery side of the store was also my responsibility.
• I was also responsible for scheduling of the general merchandise side associates, stocking and merchandise presentation.
• Mentored and trained new employees on company policies and procedures.
• Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
• Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
• Monitored team productivity and performance to support goals.
• Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
• Coached and motivated team, driving sales and delivering exceptional customer service.
• Utilized strong analytical and problem-solving skills to address operational issues.