David Thomason
Athens,TX
Summary
Accomplished HVAC Technician/Team Leader with a proven track record enhancing customer satisfaction through expert troubleshooting and preventative maintenance. Demonstrated leadership in guiding teams and fostering client relationships, backed by strong problem-solving abilities and technical troubleshooting skills. Achieved significant sales in repairs and equipment, showcasing goal-driven integrity and communication excellence. Enthusiastic about learning the tiny home industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HVAC Technician/Team Leader
Maddox Services
09.2022 - Current
- Draft detailed bid proposals outlining scope of work and costs associated with proposed projects.
- Assess, devise, and execute action plans pertaining to maintenance/repair of residential, light commercial, and large commercial HVAC Equipment.
- Troubleshoot complex technical issues, identifying root causes and implementing effective solutions.
- Perform comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Serve as Team Leader to six service technician, providing technical assistance, orientation, and training.
- Increase customer satisfaction ratings as primary technician tasked with closely monitoring service quality standards and addressing complex issues promptly.
- Develop strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
HVAC Technician
Johnson Controls
10.2021 - 09.2022
- Assessed, devised, and executed action plans pertaining to maintenance/repair of residential, light commercial, and large commercial HVAC equipment.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Filled out detailed work orders for each job completed.
HVAC Technician/Team Leader
Maddox Services
05.2016 - 10.2021
- Draft detailed bid proposals outlining scope of work and costs associated with proposed projects.
- Assess, devise, and execute action plans pertaining to maintenance/repair of residential, light commercial, and large commercial HVAC Equipment.
- Troubleshoot complex technical issues, identifying root causes and implementing effective solutions.
- Perform comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Serve as Team Leader to six service technician, providing technical assistance, orientation, and training.
- Increase customer satisfaction ratings as primary technician tasked with closely monitoring service quality standards and addressing complex issues promptly.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
HVAC Selling Technician
Custom Comfort, Inc.
08.2014 - 05.2016
- Assess, devise, and execute action plans pertaining to maintenance/repair of residential, light commercial, and large commercial HVAC Equipment.
- In CY 2015, sold $400,000 in repairs and equipment sales in a $3,000,000 residential/light commercial company.
- Sold and implemented preventative maintenance contracts and indoor air quality improvements.
HVAC Service/Maintenance Technician
Brazos Valley Services
09.2011 - 08.2014
- Assess, devise, and execute action plans pertaining to maintenance/repair of residential, light commercial, and large commercial HVAC Equipment.
- Identified and facilitated sales leads.
- Sold and implemented preventative maintenance contracts and indoor air quality improvements.
Education
No Degree - Kinesiology
Wharton County Junior College
Sugar Land, TX2007
Associate of Arts -
Wharton County Junior College
Sugar Land, TX2004
Skills
- Communication
- Goal-driven
- Integrity
- Problem-solving/Critical thinking
- Leadership
- EPA requirements knowledge
- Technical Troubleshooting
- Electrical Wiring
- System Troubleshooting
Certification
- Certified Commercial Air Balancer, National Comfort Institute - 5/23/2024-5/23/2026
- HVAC Certificate Program, Houston Community College - 2007
- Type I and Type II EPA Certification, University of Houston - 2006
Timeline
HVAC Technician/Team Leader
Maddox Services
09.2022 - Current
HVAC Technician
Johnson Controls
10.2021 - 09.2022
HVAC Technician/Team Leader
Maddox Services
05.2016 - 10.2021
HVAC Selling Technician
Custom Comfort, Inc.
08.2014 - 05.2016
HVAC Service/Maintenance Technician
Brazos Valley Services
09.2011 - 08.2014
No Degree - Kinesiology
Wharton County Junior College
Associate of Arts -
Wharton County Junior College
- Certified Commercial Air Balancer, National Comfort Institute - 5/23/2024-5/23/2026
- HVAC Certificate Program, Houston Community College - 2007
- Type I and Type II EPA Certification, University of Houston - 2006
Similar Profiles
Seth PetersSeth Peters
Mortgage Advisor at Maddox Mortgage GroupMortgage Advisor at Maddox Mortgage Group
Joseph Maddox (Joe)Joseph Maddox (Joe)
Agency Manager at Joe Maddox Insurance, LLCAgency Manager at Joe Maddox Insurance, LLC
Austin ColeAustin Cole
Mountain Mikes Pizza at John MaddoxMountain Mikes Pizza at John Maddox