Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dave Twelker

Waianae,HI

Summary

Dynamic people relations professional with extensive experience in retail and hospitality markets, excelling in program design and relationship building. Spearheaded international HR initiatives, enhancing employee engagement and compliance across multiple countries. Proven track record at both the strategic and operations management levels, successfully implementing people programs that foster teamwork, collaboration and drive organizational success.

Overview

26
26
years of professional experience

Work History

People Relations Manager, International

Hawaiian Airlines, Inc.
02.2024 - 07.2024

Focused on employee experience as the primary HR Business Partner (HRBP) supporting all international operations. Provided employee relations through the design and implementation of programs and initiatives for Japan, Korea, Australia, New Zealand and French Polynesia:

  • Successfully managed HR activities including onboarding, mobility, employment contracts, benefits, compensation, leave management, training, employee relations, internships and offboarding in alignment with business goals
  • Led cross-functional teams to achieve international strategies and program goals, fostering collaboration and innovation.
  • Developed and maintained country-specific policies and standard operating procedures (SOPs), maintaining knowledge of country employment and labor laws, requirements and work rules
  • Fostered partnerships with country directors and leaders to support business needs and provide guidance on people issues, policies and programs

Strategic Talent Leader, Performance and Global

Hawaiian Airlines, Inc.
11.2020 - 02.2024
  • As part of newly formed COE team, oversaw company's performance management program as well as global people relations.
  • Strategic thought partner and trusted advisor working closely with leaders and HR to implement the company’s people strategy and continuously improve the work environment.
  • Implemented management training programs, focusing on KPI management and performance conversations in alignment with goals to help employees achieve success.
  • Implemented policies and procedures to streamline the review process and foster high performing teams.
  • Set the vision and strategy for a global people relations experience including labor laws and compliance for Japan, Korea, Australia, New Zealand and French Polynesia. Provided coaching to leaders and managers on people practices. International HR Business Partner responsible for all aspects of employee relations, benefits, leave, compensation, etc.

International HR Business Partner

Hawaiian Airlines, Inc.
09.2019 - 11.2020

Managed complex international employee relations issues to promote a healthy workplace culture.

  • Designed, planned and deployed HR programs for international operations including COVID programs, compensation, benefits, internships, leave, disciplinary matters, investigations, talent management, recognition and culture.
  • Partnered with senior leaders, management and international employees on organizational initiatives for continued growth.
  • Ensured legal compliance in all international HR practices, preventing potential lawsuits and fines.

Director, Reward and Mobility

DFS Group
02.2016 - 12.2018

Leading the regional delivery of total rewards (compensation, benefits) and mobility programs for the US/Americas (California, Hawaii and New York), as well as Guam, Saipan and Japan.

  • Established a culture of highly engaged employees in North America and Asia by fostering open communication channels.
  • Directed, planned and deployed HR programs and services, employee relations, compensation, benefits, mobility/assignments to align with the organization's strategic goals.
  • Developed global and regional policies, programs and employee related practices to meet needs of all employees. Established governance and monitored legal compliance of country, federal and state regulations.

Sr. Manager Global Benefits

DFS Group
07.2012 - 02.2016

As part of Global COE team, led and oversaw health, welfare, retirement programs globally for 15+ countries and over 9,000 employees including Hong Kong, Macau, Singapore, US, China, Guam, Saipan, Japan, UAE, India, Indonesia, Korea, Italy, New Zealand, Australia, etc. HR Business Partner and employee relations for US expats in Asia.

Manager, Benefits & Retirement Plans

DFS Group
09.2008 - 07.2012

Managed health, welfare and retirement programs for US, Mid-Pacific, Japan, Oceania and Hong Kong.

Benefits Supervisor

American Savings Bank
08.2005 - 09.2008

Aligning health, welfare and leave strategy with department and organization goals.

Sr. HRIS Specialist

Pacific Sunwear, Inc.
05.1998 - 10.2004

Reporting to the VPHR, provide HRIS vision and project management for HR and payroll systems in a growing billion-dollar business with 12,000 employees and over 1,000 retail stores.

Education

MBA - Management Information Systems

California State University, Long Beach
Long Beach, CA
06-2001

Associate of Arts - Journalism

San Diego State University
San Diego, CA
12-1989

Skills

  • Verbal and written communication
  • Relationship building
  • Strategic planning
  • Operations management

Timeline

People Relations Manager, International

Hawaiian Airlines, Inc.
02.2024 - 07.2024

Strategic Talent Leader, Performance and Global

Hawaiian Airlines, Inc.
11.2020 - 02.2024

International HR Business Partner

Hawaiian Airlines, Inc.
09.2019 - 11.2020

Director, Reward and Mobility

DFS Group
02.2016 - 12.2018

Sr. Manager Global Benefits

DFS Group
07.2012 - 02.2016

Manager, Benefits & Retirement Plans

DFS Group
09.2008 - 07.2012

Benefits Supervisor

American Savings Bank
08.2005 - 09.2008

Sr. HRIS Specialist

Pacific Sunwear, Inc.
05.1998 - 10.2004

MBA - Management Information Systems

California State University, Long Beach

Associate of Arts - Journalism

San Diego State University