Dave Williams
Greensboro,NC
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
41
41
years of post-secondary education
Work History
Assistmant Manager that handled all customer ser
Mavis Tire
Thomasville, North Carolina
01.2024 - 01.2026
- Cultivated relationships with existing customers to encourage repeat business.
- Strengthened branding initiatives by coordinating annual events to maximize outreach.
- Trained junior sales staff on techniques for improving customer service experience.
- Made recommendations to customers to promote brand effectiveness and product benefits.
Sales exectitive
Green Cloud Technologh
Greenville, WI
06.2018 - 01.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
BBA - Business
Elon University
Elon, NC 02.1985 - 01.2026
Skills
- Customer relationship management
- Project management
- Team collaboration
- Data analysis
Work Preference
Job Search Status
Not actively lookingWork Type
Full TimeLocation Preference
HybridSalary Range
$18/hr - $1000/hrTimeline
Assistmant Manager that handled all customer ser
Mavis Tire
01.2024 - 01.2026
Sales exectitive
Green Cloud Technologh
06.2018 - 01.2023
BBA - Business
Elon University
02.1985 - 01.2026