Dave Wrenn
Agile Coach
Des Moines,IA
Summary
Driven, high level performer with 7+ years of working Agile experience and over 15 years of process analysis, system concept and design, people and project management. Proven ability to utilize positive attitude and working relationships to achieve a high level of success. A highly strategic & positive servant leader that generates exceptional success and respect with strengths in:
- Communication and Interpersonal skills
- Conceptual and Critical Thinking
- Coaching and Mentoring
- Training and Facilitating
- Focus on Agile Values and Principles as core mindset
Overview
25
25
years of professional experience
5
5
Certification
Work History
Lead Agile Coach
Wells Fargo
09.2017 - Current
- Created Agile transformation plans, inclusive of understanding portfolio of work as well as strategy for team design and team launch plans for 30+ teams
- Supported integration of Enterprise Product Operating Model within Home Lending and Card Services lines of business
- Co-hosted the first ever internal WF Consumer Lending Product Conference, attended by 350+ employees, with 64% rating on Informative & Interesting Topics and Speakers, and 71% Attend again & Refer others
- Facilitated 100+ workshops for Agile teams on Scrum/Kanban frameworks, JIRA configuration, and fundamental Agile concepts , leading to increases in value delivery, team metrics, and consistency of tool usage
- Coached Scrum Masters, Product Owners, teams and Managers to highest quarter over quarter maturity score growth in the company (2020 & 2021)
- Reduced team cycle time by 18% and feature cycle by 8 days by regularly analyzing team performance leveraging metrics and observations, identified opportunities for improvement, then executed coaching plans, training workshops, and other techniques as appropriate to affect the desired improvement
- Supported Team of Teams leadership and structures to improve scaling practices, cross team planning and collaboration, dependency management, and impediment removal for 4-12 teams at a time
- Collaborated on development and roll out of Agile Metrics, Team Health Assessments, and Team Development Guides for Scrum Masters and Kanban Leads to over 100 teams
Scrum Master
Wells Fargo
09.2015 - 09.2017
- Guided and coached one of the first Servicing Scrum teams and organized Agile and Scrum practices and values while also meeting delivery commitment
- Supported team using servant leadership style and leading by example
- Removed obstacles by finding right personnel to advance tasks and projects
- Fostered culture of empowerment and collaboration to achieve project delivery and goals, resulting in new payment application with high customer impact being deployed with greater quality than any project previously released(only 3 high defects, 5 medium, and 11 low)
- Developed and maintained long-term relationships with technology and operations, fostering strong service bonds
Senior Business Systems Consultant
Wells Fargo
09.2013 - 09.2015
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions
- Performed detailed research of customer business structures to accurately tailor Servicing applications to unique needs of each
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Developed diagrams to describe and lay out logical application operations and tracing, used to trouble shoot production issues and identify opportunities for improvement
- Performed internal system acceptance to deliver well-tested enhancements and satisfy user needs
- Communicated and explained business requirements to team members to understand and implement functional demands
Business Process Analyst/Business Systems Consultant
Wells Fargo
01.2006 - 09.2013
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Interacted with internal customers to understand business needs and translate into requirements and project scope
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement, Implemented multiple process improvements both manually and technical in nature
- Collaborated with stakeholders to define project objectives and criteria, successfully implementing new Trust Accounting system, and integration of multiple finance/accounting processes into new upstream Sales & Origination System
Skills
- Workshop and Training Course Planning & Delivery
- Best Practices and Methodologies
- Group and Individual Instruction
- Agile Framework Understanding
- Team-Building Activities
- Coaching & Feedback
- Agile Scaling Techniques
Certification
- ICP-ACC(Agile Certified Coach)-ICAgile 10/2021
- ICP-ATF(Agile Team Facilitator)-ICAgile 11/2021
- Provisional Certified LeSS Practitioner 12/2021
- Cloud Digital Leader-Google Cloud 08/2022
- Certified Scrum Master-Scrum Alliance 07/2016
Timeline
Lead Agile Coach
Wells Fargo
09.2017 - Current
Scrum Master
Wells Fargo
09.2015 - 09.2017
Senior Business Systems Consultant
Wells Fargo
09.2013 - 09.2015
Business Process Analyst/Business Systems Consultant
Wells Fargo
01.2006 - 09.2013
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