Dave Yoon
AI/ML Product Design Lead
Dallas,TX
Summary
Experienced and accomplished product leader with a proven track record of successfully delivering products from ideation to launch. Demonstrated expertise in driving design and product strategy for leading AI/ML platforms at Autobound, JP Morgan and Co., and Capital One. Recognized for exceptional leadership skills, consistently achieving outstanding results in highly competitive markets.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
AI/ML UX Lead
JP Morgan Chase
10.2023 - Current
- Spearheaded design of cutting-edge AI/Ml data management platform, enabling users to seamlessly access and manage firm's data, create workspaces linked to model management platforms like AWS Sagemaker—all while adhering to stringent data control guidelines.
- Led team of 8 designers and collaborated with over 14 product teams, including backend, frontend, and governance controls, to deliver intuitive, all-in-one experiences that reduced onboarding friction through automated information gathering.
- Conducted over 60 user tests to refine platform’s usability, driving multiple iterations in alignment with product team vision and PI cadence, ensuring seamless integration and optimal resource management.
Head of Design
Autobound
12.2022 - Current
- Created designs and experiences that led to company raising $4MM in seed round investment.
- Conducted over 120 user tests to validate workflows and iterate quickly on concepts and produce high-fidelity designs.
- Assisted C-level team in defining KPIs and defining high-level roadmap.
- Produced all design templates and enhancements to product design that would improve user experience.
Lead AI Product Manager
Capital One
03.2022 - 10.2023
- Led strategy and roadmap prioritization for release of product to wider Capital One developer audience of 6,000+.
- Reduced time to onboard new components from average of 3+ days to 4 hours.
- Automated 2 areas that were creating severe bottlenecks to development: IAM role generation, Security Group propagation. Time to onboard these components is now 2 hours.
- Collaborated with other technology teams to understand synergy opportunities and drive overall adoption.
- Integrated Google Analytics into system to analyze true user metrics and behavior to inform leadership of potential areas of growth.
Sr. Product Manager
Total Wine & More
04.2021 - 03.2022
- Drove Add-to-Cart rate up 20% and Conversion rate up 17% by conceptualizing and deploying new product badging strategies.
- Generated $2MM by improving purchase journey paths based on last 3 years of NPS survey data, which had previously gone unutilized
- Increased Q3 2021's gross margin by 11% through optimizing cross selling opportunities by targeting popular products and allowing users to easily swap and add higher margin products
Product Manager
Booz Allen Hamilton
02.2019 - 04.2021
- Managed roadmap and delivery of all product deliverables, milestones, risks, stakeholder engagement, client facing communication, requirements gathering, UAT, demonstrations, and scrum ceremonies from the inception of all assigned products
- Increased visibility and user engagement of products by 120% and promoted continual improvements for 100,000+ external and internal end users
- Iteratively gathered and refined notable pain points to produce 7 systems built using GitHub, Kubernetes, Docker, AWS, Salesforce Lightning, and Drupal platforms
- Collaborated closely with product teams to review sprint work on an ongoing basis to increase team efficiency by 30% throughout the product lifecycle
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Established criteria for each milestone within product roadmap as means to measure developmental progress
Web Project Manager
Agiliko LLC
02.2018 - 01.2019
- Increased user engagement for 2 public facing systems by 34% through the tracking and creation of weekly data visualization reports on Tableau and Google Analytics
- Produced over 10 detailed reports for the CIO that included recommendations and product iteration strategies to increase targeted traffic by 50%, improve SEO by 35%, and implement code enhancements to reduce bounce rate by 20%
- Determined delays in response and remediation across the agency and provided recommendations to improve process workflow by 25%
- Integrated SEO measures into all customer-facing content to optimize search rank and ease user discovery.
- Analyzed audience engagement metrics, prioritizing future content acquisition based on historical data.
- Analyzed audience engagement metrics, prioritizing future content acquisition based on historical data
- Integrated SEO measures into all customer-facing content to optimize search rank and ease user discovery
Marketing and IT Director
The Midtown Group
09.2013 - Current
- Led in house IT infrastructure to provide data security and speed improvements to the public facing website by 45% and generated over $2MM in revenue since rolling out new website in 2016
- Built internal web portal on SharePoint Developer and launched new external facing website for firm and increased business development by 50%
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
- Analyzed department and job-related functionality requirements to align technology priorities with business needs
Education
Bachelor of Arts - Management Information Systems
George Washington University
Washington, DC 08.2010 - 05.2014
Master of Science - Human Computer Interaction
George Washington University
Washington, DC 05.2014 - 05.2016
Certification
Project Management Professional (PMP)
Timeline
AI/ML UX Lead
JP Morgan Chase
10.2023 - Current
Head of Design
Autobound
12.2022 - Current
Lead AI Product Manager
Capital One
03.2022 - 10.2023
Sr. Product Manager
Total Wine & More
04.2021 - 03.2022
Product Manager
Booz Allen Hamilton
02.2019 - 04.2021
Web Project Manager
Agiliko LLC
02.2018 - 01.2019
Master of Science - Human Computer Interaction
George Washington University
05.2014 - 05.2016
Marketing and IT Director
The Midtown Group
09.2013 - Current
Bachelor of Arts - Management Information Systems
George Washington University
08.2010 - 05.2014
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