DAVEDA HINES
Sun Prairie,WI
Summary
Compassionate and skilled healthcare professional. Proven ability to multitask and organize, ensuring seamless patient care and support. Committed to fostering independence and delivering exceptional service in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
PERSONAL INHOME CAREPRO
Home Instead
Madison, USA
07.2022 - Current
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client’s personal care needs to foster independence and well-being.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Patient Access Representative
SSM DEAN HEALTH
Madison, USA
10.2022 - 05.2024
- Verified demographics and insurance information to register patients in computer system.
- Applied HIPAA privacy and security regulations while handling patient information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
Education
Associate degree - Medical Administration Specialist
Madison College (Truax)
Madison, WI05-2027
DIPLOMA - Nursing Assistant
Madison College
Madison, WI10.2024
Certificate of Technical Studies - Medication Administration / CBRF COMPLETED
Wisconsin University
Madison, WI09.2022
Diploma - Medical Assistant
Computer Systems Institute
IL11.2014
GED -
College of Lake County
Grayslake, IL09.2014
Skills
- Patient education
- Multitasking and organization
- Registration and admissions
- Medical insurance knowledgeable
- Patient transportation
- Medication administration
- Compassionate client care
- Epic Systems
- Patient care
- Medical documentation
- Customer service
- Problem-solving
- Critical thinking
- Multitasking
Timeline
Patient Access Representative
SSM DEAN HEALTH
10.2022 - 05.2024
PERSONAL INHOME CAREPRO
Home Instead
07.2022 - Current
Associate degree - Medical Administration Specialist
Madison College (Truax)
DIPLOMA - Nursing Assistant
Madison College
Certificate of Technical Studies - Medication Administration / CBRF COMPLETED
Wisconsin University
Diploma - Medical Assistant
Computer Systems Institute
GED -
College of Lake County