Daveion Lewis
Spring,TX
Summary
Reliable professional in transportation, known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Auto Part Carriers
Houston , TX
07.2024 - 12.2024
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Updated records of driver locations, delays, and cancellations.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
Lead Transporter/Service Desk Agent
Local Market.
Houston, TX
01.2022 - 07.2024
- Maintained accurate records of trips, including mileage, fuel consumption, repairs.
- Verified manifests against actual load delivered at destination points.
- Reported any mechanical problems or damage to vehicles immediately to supervisor.
- Communicated with dispatchers regarding any issues or delays encountered on route.
- Ensured appropriate paperwork was completed at each delivery and pickup location.
- Completed pre-trip inspection forms accurately prior to beginning shift.
- Provided customer service to passengers by being courteous and helpful during travel.
- Resolved customer complaints promptly and professionally.
- Created service tickets to document all inquiries, incidents, requests and resolutions.
- Utilized computer software systems for tracking transactions and updating customer profiles.
- Greeted customers, answered their questions and provided information about car rental services.
Lead Pawnbroker
Pawn Now
Phoenix, AZ
05.2016 - 07.2019
- Participated in trade shows and other promotional events in order to generate awareness about the store's services.
- Reviewed legal documents pertaining to pawnbroking agreements prior to execution by customers.
- Investigated suspicious activity involving pawn transactions or stolen merchandise claims.
- Performed periodic audits of store merchandise to identify any discrepancies between physical count and computer records.
- Conducted loan evaluations on items presented for collateralize loans or purchases.
- Assisted customers with the selection of products based on their needs and preferences.
- Resolved customer complaints in a professional manner while ensuring a positive customer experience.
- Maintained accurate records of all transactions including loan terms, interest rates and payments due dates.
- Evaluated item quality and value to determine correct offer amounts.
Delivery Driver
Logistics Carrier Service
Phoenix, AZ
03.2011 - 12.2017
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Followed assigned routes and followed up with directions from supervisors or GPS systems when needed.
- Completed daily pre-trip inspections of vehicle to ensure safe operation.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
Supervisor
Next Level Solutions
Phoenix, AZ
04.2012 - 05.2016
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Coordinated with other healthcare professionals to ensure continuity of care.
- Ensured compliance with all laws governing home health care services.
- Developed individualized plans of care based on each client's needs.
- Trained new employees on company policies and procedures.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Updated internal databases with new account information as needed.
Education
High School Diploma -
Cesar Chavez
Phoenix, AZ05-2003
Skills
- Verbal and written communication
- Local delivery
- Delivery logging
- Load securing
- Local routes
- Time management skills
- Problem-solving
- Multitasking and organization
- Cash transaction handling
- Attention to detail
- Dispatch communication
- GPS operation
- Courteous and polite demeanor
Education and Training
other
References
References available upon request.
Timeline
Delivery Driver
Auto Part Carriers
07.2024 - 12.2024
Lead Transporter/Service Desk Agent
Local Market.
01.2022 - 07.2024
Lead Pawnbroker
Pawn Now
05.2016 - 07.2019
Supervisor
Next Level Solutions
04.2012 - 05.2016
Delivery Driver
Logistics Carrier Service
03.2011 - 12.2017
High School Diploma -
Cesar Chavez