Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daveline Saint Fleur

Paterson,NJ

Summary

I am a detail-oriented and hardworking professional with experience in sales, housekeeping, and restaurant service. I am skilled in providing excellent customer service and able to communicate effectively in multiple languages. I am seeking a position that will allow me to utilize my skills and further develop my career.

Overview

12
12
years of professional experience

Work History

Housekeeper

Paterson Housekeeping Services
Paterson, NJ
07.2021 - Current
  • Performed cleaning duties in residential and commercial spaces
  • Managed cleaning supplies and equipment inventory
  • Ensured client satisfaction through attention to detail and thoroughness.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Emptied trash receptacles throughout the property.
  • Observed proper use of chemicals when cleaning various surfaces.

Server

La Belle Bistro
Paterson, NJ
01.2019 - 06.2021
  • Greeted and seated guests, ensuring a pleasant dining experience
  • Took orders and served food and beverages promptly
  • Assisted in maintaining cleanliness and organization of the dining area.
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.

Sales Associate Specialist

Falabella
Santiago, Chile
06.2015 - 12.2018
  • Assisted customers in selecting and purchasing clothing items
  • Maintained store appearance and organized merchandise displays
  • Processed transactions and handled customer inquiries.
  • Provided excellent customer service to increase the likelihood of repeat business.
  • Processed transactions accurately using point-of-sale systems.
  • Performed cashier duties such as processing payments, issuing receipts, and handling returns and exchanges.

Customer Service Representative

STARKEN Chile
Santiago, Chile
01.2014 - 05.2015
  • Assisted customers with shipment inquiries and tracking
  • Resolved customer complaints and provided information on services
  • Collaborated with team members to improve customer satisfaction.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved customer complaints promptly and efficiently.

Logistics Assistant

ChileExpress
Santiago, Chile
02.2012 - 12.2013
  • Coordinated package deliveries and ensured timely shipment processing
  • Communicated with clients to provide delivery updates
  • Maintained records of shipments and deliveries.
  • Ensured compliance with applicable laws and regulations regarding international trade operations.
  • Resolved discrepancies between physical inventories against system data records.

Education

Bachelor of Science - Hospitality Administration And Management

Lycée Alexandre Pétion
Port-au-Prince, Haiti
05-2014

Skills

  • Excellent customer service and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficient in using point-of-sale systems and handling cash transactions
  • Ability to work independently and as part of a team

Languages

English
Professional
Creole
Native/ Bilingual
French
Native/ Bilingual

Timeline

Housekeeper

Paterson Housekeeping Services
07.2021 - Current

Server

La Belle Bistro
01.2019 - 06.2021

Sales Associate Specialist

Falabella
06.2015 - 12.2018

Customer Service Representative

STARKEN Chile
01.2014 - 05.2015

Logistics Assistant

ChileExpress
02.2012 - 12.2013

Bachelor of Science - Hospitality Administration And Management

Lycée Alexandre Pétion
Daveline Saint Fleur