Daveline Saint Fleur
Paterson,NJ
Summary
I am a detail-oriented and hardworking professional with experience in sales, housekeeping, and restaurant service. I am skilled in providing excellent customer service and able to communicate effectively in multiple languages. I am seeking a position that will allow me to utilize my skills and further develop my career.
Overview
12
12
years of professional experience
Work History
Housekeeper
Paterson Housekeeping Services
Paterson, NJ
07.2021 - Current
- Performed cleaning duties in residential and commercial spaces
- Managed cleaning supplies and equipment inventory
- Ensured client satisfaction through attention to detail and thoroughness.
- Reported any maintenance issues or damage to supervisors immediately.
- Emptied trash receptacles throughout the property.
- Observed proper use of chemicals when cleaning various surfaces.
Server
La Belle Bistro
Paterson, NJ
01.2019 - 06.2021
- Greeted and seated guests, ensuring a pleasant dining experience
- Took orders and served food and beverages promptly
- Assisted in maintaining cleanliness and organization of the dining area.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
Sales Associate Specialist
Falabella
Santiago, Chile
06.2015 - 12.2018
- Assisted customers in selecting and purchasing clothing items
- Maintained store appearance and organized merchandise displays
- Processed transactions and handled customer inquiries.
- Provided excellent customer service to increase the likelihood of repeat business.
- Processed transactions accurately using point-of-sale systems.
- Performed cashier duties such as processing payments, issuing receipts, and handling returns and exchanges.
Customer Service Representative
STARKEN Chile
Santiago, Chile
01.2014 - 05.2015
- Assisted customers with shipment inquiries and tracking
- Resolved customer complaints and provided information on services
- Collaborated with team members to improve customer satisfaction.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved customer complaints promptly and efficiently.
Logistics Assistant
ChileExpress
Santiago, Chile
02.2012 - 12.2013
- Coordinated package deliveries and ensured timely shipment processing
- Communicated with clients to provide delivery updates
- Maintained records of shipments and deliveries.
- Ensured compliance with applicable laws and regulations regarding international trade operations.
- Resolved discrepancies between physical inventories against system data records.
Education
Bachelor of Science - Hospitality Administration And Management
Lycée Alexandre Pétion
Port-au-Prince, Haiti05-2014
Skills
- Excellent customer service and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using point-of-sale systems and handling cash transactions
- Ability to work independently and as part of a team
Languages
English
Professional
Creole
Native/ Bilingual
French
Native/ Bilingual
Timeline
Housekeeper
Paterson Housekeeping Services
07.2021 - Current
Server
La Belle Bistro
01.2019 - 06.2021
Sales Associate Specialist
Falabella
06.2015 - 12.2018
Customer Service Representative
STARKEN Chile
01.2014 - 05.2015
Logistics Assistant
ChileExpress
02.2012 - 12.2013
Bachelor of Science - Hospitality Administration And Management
Lycée Alexandre Pétion