Davelyn Okamura
Kea‘au
Summary
Professional and reliable team member with significant experience in retail operations. Known for strong focus on team collaboration and delivering results. Adaptable to changing needs, ensuring smooth operations throughout shifts. Skill set includes inventory management, customer service, and maintaining operational efficiency. Dependable and prepared to contribute effectively to team.
Overview
19
19
years of professional experience
Work History
Overnight Associate
Target
Hilo, HI
07.2022 - 02.2024
- Maintained accurate stock levels through diligent inventory checks and restocking procedures.
- Assisted customers with product inquiries, enhancing overall shopping experiences.
- Collaborated with team members to streamline overnight stocking processes, improving workflow efficiency.
- Executed visual merchandising standards to create appealing product displays throughout the store.
- Participated in training new associates on operational procedures and safety protocols effectively.
- Monitored store cleanliness and organization during overnight shifts, contributing to a welcoming environment.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced retail operations.
Cashier
Foodland
Kea‘au, HI
10.2020 - 06.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shift.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Team Captain (Roe Processor)
North Pacific Seafoods
Kenai, AK
03.2017 - 09.2021
- Led team in daily seafood processing operations, ensuring adherence to safety protocols.
- Coordinated workflow among crew members to optimize production efficiency and minimize downtime.
- Trained new employees on operational procedures and equipment usage for improved team performance.
- Monitored quality control measures, ensuring compliance with industry standards and regulations.
Mailroom Clerk
USPS
Hilo, HI
09.2019 - 03.2020
- Sorted and distributed incoming mail to appropriate departments efficiently.
- Operated postal equipment, including scanners and sorting machines, accurately.
- Maintained inventory of mailing supplies and requested replenishments as needed.
- Assisted in tracking and managing outgoing packages to ensure timely delivery.
Office Clerk
UPS
11.2016 - 06.2018
- Processed incoming and outgoing shipments efficiently, ensuring timely delivery and accurate documentation.
- Maintained organized filing systems for records, enhancing data retrieval efficiency.
- Assisted in inventory management, tracking stock levels and reporting discrepancies promptly.
- Operated office equipment including printers, scanners, and computers to support daily operations.
Driver Helper
UPS
11.2016 - 06.2018
- Assisted drivers in loading and unloading packages efficiently.
- Provided route support to ensure timely deliveries.
- Communicated delivery updates to team members and customers.
- Maintained accurate records of packages handled during shifts.
Loader and Unloader
UPS
Hilo, HI
11.2016 - 06.2018
- Operated loading equipment to efficiently transfer packages between vehicles and sorting facilities.
- Ensured compliance with safety protocols during loading and unloading processes.
- Coordinated with team members to streamline workflow and optimize package handling efficiency.
- Inspected incoming and outgoing shipments for accuracy, identifying discrepancies promptly.
Cashier
Kozmic Cones
Hilo, HI
05.2011 - 11.2016
- Implemented promotional displays to highlight sales and increase product visibility.
- Trained new staff on cash handling procedures and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Monitored inventory levels, reporting shortages to management for replenishment actions.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Inventory Specialist
Walmart
Hilo, HI
01.2007 - 08.2010
- Monitored inventory levels to ensure optimal stock availability and minimize discrepancies.
- Conducted regular audits of inventory records, identifying and rectifying inconsistencies.
- Collaborated with team members to streamline receiving and stocking processes for increased efficiency.
- Assisted in implementing new inventory management software, enhancing tracking accuracy and reporting capabilities.
- Developed improved methods for organizing stock to maximize space utilization in storage areas.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
Student
Northstar University
Hilo, HI
01.2007 - 01.2008
- Assisted in organizing academic events, student engagement and collaboration.
- Collaborated with peers to develop study groups, enhancing collective learning outcomes.
- Conducted research projects, applying analytical skills to support coursework requirements.
- Participated in campus initiatives, contributing to community outreach and service programs.
- Developed presentations for class projects, honing public speaking and visual communication skills.
- Followed school and classroom policies, regulations, dress codes, and schedules.
Cashier
Kalakaua Kleaners
Hilo, HI
12.2004 - 01.2007
- Organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Waiakea High School
Hilo, HI06.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking
- Calm under pressure
Timeline
Overnight Associate
Target
07.2022 - 02.2024
Cashier
Foodland
10.2020 - 06.2022
Mailroom Clerk
USPS
09.2019 - 03.2020
Team Captain (Roe Processor)
North Pacific Seafoods
03.2017 - 09.2021
Office Clerk
UPS
11.2016 - 06.2018
Driver Helper
UPS
11.2016 - 06.2018
Loader and Unloader
UPS
11.2016 - 06.2018
Cashier
Kozmic Cones
05.2011 - 11.2016
Inventory Specialist
Walmart
01.2007 - 08.2010
Student
Northstar University
01.2007 - 01.2008
Cashier
Kalakaua Kleaners
12.2004 - 01.2007
High School Diploma -
Waiakea High School