Streamlined onboarding process for new hires, resulting in reduced time to productivity.
Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
Collaborated with department managers to identify skill gaps and develop targeted training interventions.
Coordinated training schedules across site with managers to optimize training initiatives and work-flow management
Worked with central management to identify, plan, align, and address training needs.
Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management system.
Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
Assessed additional needs based on training progress and collaborated with management to meet requirements.
Administrative Assistant
Nordstrom
02.2022 - 07.2023
Maintain, exchange and inquire documents regarding freight for Rack Shoes and Vas 1 through the use of various Microsoft 365 applications emphasis in Outlook/Excel/Word.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Assisted development and implementation of new administrative procedures.
Assisted coworkers and staff members with special tasks on daily basis.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Established administrative work procedures to track staff's daily tasks.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Warehouse Associate
Nordstrom
05.2017 - 02.2022
Completed orders for new and established customers, including locating merchandise, packaging items and handling the associated documentation
Tagged merchandise for sale and retagged sales items with new pricing to increase the sales chance.
Trained new team members to follow company safety policies and to properly report hazards.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.