Daven D Ottley
Brooklyn
Summary
Proven expertise in construction and customer service, honed at Rose's Bakery and various private employers. Excelled in team collaboration and machinery operation, ensuring safety compliance and customer satisfaction. Demonstrated ability to multitask and maintain high-quality standards, fostering repeat business and driving project success. Hardworking construction laborer with background in various construction projects including residential and commercial developments. Possess strong skills in manual labor, project coordination, and site preparation. Demonstrated ability to work efficiently under pressure and adapt to changing environments. Contributed to improving job site safety and completing projects on time by effectively collaborating with team members and following precise instructions.
Overview
6
6
years of professional experience
Work History
Construction Worker/General Warehouse Associate
Private Employers
Brooklyn
03.2022 - 01.2025
- Mixed concrete, mortar and other materials to prepare building material.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Demonstrated best safety practices working at heights and lifting various objects.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Lubricated, cleaned or repaired machinery or equipment.
- Loaded or unloaded building materials to distribute machinery or tools.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Operated equipment with strong focus on safety and ground communication.
- Measured, marked or recorded openings or distances to construction layout areas.
- Inspected work areas for safety issues before beginning any task.
- Ensured compliance with local codes regarding building regulations.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
Customer Service Representative
Rose's Bakery
Brooklyn
01.2019 - 02.2022
- Resolved customer complaints promptly and efficiently.
- Provided accurate information about products and services to customers.
- Answered customer inquiries via phone, email, and chat.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Took special orders in person and over telephone, generating additional revenue every month.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong customer relationships to encourage repeat business.
- Provided exceptional customer service to ensure customer satisfaction.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
St Clair Dacon High School
St Martin06-2006
Skills
- Construction
- Multitasking and organization
- Team collaboration
- Safety compliance
- Customer service
- Communication skills
- Safety and compliance
- Measuring and leveling
- Construction safety
- Team-oriented and dependable
- Painting and finishing
- Machinery operation
- Quality control
Timeline
Construction Worker/General Warehouse Associate
Private Employers
03.2022 - 01.2025
Customer Service Representative
Rose's Bakery
01.2019 - 02.2022
High School Diploma -
St Clair Dacon High School
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