Daveon Adams

Objective

Dynamic and results-driven management professional with 4 years of experience in the food service industry, seeking to leverage leadership, customer service, and operational expertise as a Manager at Chick-fil-A. Adept at optimizing team performance, maintaining high standards of service quality, and ensuring smooth restaurant operations.

Experience

Chick-fil-A | Winter Haven Florida
Restaurant Manager
December 2022– Present

• Lead a team of 30 employees in a high-volume, fast-paced restaurant, ensuring exceptional customer service and operational efficiency.
• Oversee daily operations, including staffing, inventory management, food safety compliance, and financial performance.
• Drive sales growth through effective marketing strategies, special promotions, and community outreach programs.
• Mentor and train team members on customer service, leadership, and food safety procedures, resulting in a 93% improvement in employee retention.
• Conduct performance reviews, set team goals, and provide continuous feedback to improve employee productivity and morale.
• Implement cost control measures, reducing waste and improving operational efficiency, resulting in a 54% reduction in food cost.
• Ensure all health and safety standards are maintained, passing all inspections with excellent scores.

Skills

• Leadership and Team Management
• Customer Service Excellence
• Operational Efficiency and Cost Control
• Staff Training and Development
• Inventory and Supply Chain Management
• Health and Safety Compliance
• Budgeting and Financial Management
• Conflict Resolution
• Strong Communication and Interpersonal Skills