Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daveonshe Frazier

Lauderhill ,Fl

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at Party City. Proven ability in cash handling and fostering customer relations, consistently enhancing the shopping experience. Recognized for resolving inquiries swiftly and maintaining a balanced cash drawer, contributing to operational efficiency and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Cashier

Party City
10.2017 - 03.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and recommendations to enhance shopping experience.
  • Maintained accurate cash drawer through regular balancing and reconciliation efforts.
  • Collaborated with team members to ensure timely restocking of merchandise on sales floor.

Customer Service Representative

Costco
10.2017 - 04.2019
  • Resolved customer inquiries effectively, ensuring high satisfaction levels and swift issue resolution.
  • Assisted in managing inventory levels through accurate stock tracking and organization practices.
  • Provided detailed product knowledge to customers, helping them make informed purchasing decisions.

Front Desk Receptionist

Hotel
12.2015 - 05.2017
  • Fort Lauderdale Greeted and assisted guests, providing exceptional customer service to enhance overall experience.
  • Managed phone inquiries, effectively directing calls and messages to appropriate departments.
  • Processed check-ins and check-outs, ensuring accurate guest records and efficient transactions.
  • Coordinated reservations using property management software, optimizing room assignments and availability.
  • Maintained cleanliness and organization of front desk area, contributing to professional hotel ambiance.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Cashier

Chuck E. Cheese
01.2013 - 12.2015
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with inquiries and provided product information to support purchasing decisions.
  • Handled cash management, ensuring accurate balancing of registers at shift end.
  • Collaborated with team members to streamline checkout processes during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Dillard High School
2014

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Money handling
  • Customer relations
  • Cash register operation
  • Order taking

Timeline

Cashier

Party City
10.2017 - 03.2025

Customer Service Representative

Costco
10.2017 - 04.2019

Front Desk Receptionist

Hotel
12.2015 - 05.2017

Cashier

Chuck E. Cheese
01.2013 - 12.2015

Dillard High School

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