Davetta Anderson
Cincinnati,OH
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
9
9
years of professional experience
Work History
Restaurant General Manager
Chipotle Mexican Grill
03.2015 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Education
High School Diploma -
Aiken High School
Cincinnati, OH05.2006
Timeline
Restaurant General Manager
Chipotle Mexican Grill
03.2015 - Current
High School Diploma -
Aiken High School