Data-driven talent development professional focused on implementing strategic programs that engage, expand and advance talent successfully.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Talent Development Partner
Cint
03.2022 - Current
Implemented Juno Journey LMS and LXP products as part of a strategic company OKR to drive efficiency and increase employee development.
Created manager enablement curriculum inclusive of VILT, eLearning and user documentation via Articulate, Adobe and Camtasia design tools.
Achieved consistent training effectiveness ratings above 90%, with participant feedback scores averaging 4.8 out of 5, indicating highly-relevant and engaging content delivery.
Proposed and implemented a revised Employee Engagement strategy that expanded listening modalities to offer a more robust data strategy for Executive consultation.
Developed comprehensive SharePoint intranet site for organizational onboarding, employee and manager resourcing.
Expanded consultancy capabilities in collaboration with HR Business Partners, boosting their participation by 30% amid post-merger company population surge, reaching 1,200 employees spanning 16 global geographies.
Spearheaded change management efforts for seamless adoption of new learning systems or processes among employees.
Senior Manager, Learning & Develpment
Lucid
03.2021 - 02.2022
Created a leadership development program using 360 review data, people partner and executive leadership observations for a cohort of 45 senior leaders across multiple geographies and departments.
Collaborated with external vendors to provide Executive Coaching as part of a strategic leadership development initiative, leading to a one-point increase on Engagement surveys and Glassdoor ratings.
Designed all resourcing for employee coaching, training, and performance improvement actions.
Manager, Learning & Development
Lucid
09.2020 - 02.2021
Implemented Cornerstone LMS to solve challenges from inherited LMS, resulting in a 20% increase in training completions and 30% increase in attendance based on new automations provided.
Developed onboarding processes that streamlined new hire orientation and integration into company culture, reducing time-to-productivity rates.
Facilitated internal workshops and seminars on topics such as effective communication, team-building, problem-solving, and conflict resolution.
Implemented competency-based performance management systems resulting in clear expectations for employees'' skills development.
Assessed employee skill gaps and developed targeted training interventions to close those gaps, improving overall performance levels.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Established strong relationships with external vendors to provide specialized training services when required.
Spearheaded the implementation of e-learning platforms, increasing accessibility to training resources for remote employees.
Senior People Associate
Lucid
04.2019 - 08.2020
Enhanced departmental efficiency by developing and implementing streamlined processes and documenting them in Confluence to align workflow processes effectively.
Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
Proposed Envoy as an immigration management system to streamline budgeting capabilities and evolve current post-hire processes to a self-service model.
Store Director
J.Crew
01.2012 - 04.2019
Reduced operational risks while organizing data to forecast performance trends.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assisted with hiring, training and mentoring new staff members.
Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.