Davey Peña
Bronx,New York
Summary
Results-oriented Supervisor of Meter Maintenance Unit with expertise in traffic operations, asset management, and data-driven planning. Directed complex municipal programs, optimized workflows, and implemented strategies enhancing transportation efficiency and revenue performance. Committed to delivering effective managerial oversight and strategic direction.
Overview
13
13
years of professional experience
Work History
Supervisor - Parking Meter Maintenance Unit
NYC Department OF Transportation
Maspeth
10.2021 - Current
- Create logic and data analytical exercises, developing template algorithms to streamline the processing and cleanup of parking meter data across all NYC boroughs.
- Analyze and troubleshoot large parking activity datasets, identifying errors, data quality issues, and recommending corrective actions.
- Built and maintained internal data repository with clean, error-free parking activity data to support accurate citywide reporting.
- Monitored and analyzed performance of thousands of citywide parking meters and zones, identifying variances and long-term trends for operational insights.
- Prepared visualization reports and presented findings to department leadership, aiding in data-driven operational planning.
- Completed special projects including ad-hoc data requests, advanced spreadsheet modeling, and customized reporting for parking initiatives.
- Assisted in tracking and coordinating citywide data quality management efforts with both internal and external departments.
- Provided technical expertise and guidance to staff engaged in traffic operations and analytical functions.
- Advised senior leadership on policy, operational procedures, and program enhancements.
- Responded to emergency notifications and directed supervisory personnel to ensure timely and effective resolution.
- Directed daily operations for the Command Center Operations Unit.
- Reviewed, analyzed, and interpreted reports containing data and recommendations for traffic facility improvements citywide.
- Supervised daily operations, ensuring compliance with safety regulations and departmental policies.
Manager
T-Mobile
New York
11.2013 - 11.2021
- Planned and supervised short and long term projects to ensure timely and successful completion.
- Managed interactions with challenging clients to resolve complaints effectively.
- Overseeing all store functions from sales and inventory.
- Plan, supervise, assist in short and long term projects.
- Problem solving and conflict resolution.
- Address difficult clients and resolve their complaints.
- Provided feedback in encouraging situations.
- Conducted hiring processes and provided training to new employees.
- Developed training programs to improve team performance and service delivery.
Education
High School Diploma -
Herbert H Lehman High School
The Bronx, NY06-2013
Skills
- Transportation data analysis
- Data repository development
- Meter performance monitoring
- Trend analysis
- Preventive maintenance
- Data quality resolution
- Visualization reports
- Project Coordination
- Team Leadership
LANGUAGES
English - Native or Bilingual
Spanish - Native or Bilingual
Project Management
Coordinating improvements, system upgrades.
Stakeholder Communication
Explaining data-driven insights to non-technical managers.
Forecasting & Planning
Predicting demand for parking spaces and planning expansions or adjustments.
Problem Solving
Identifying inefficiencies in space utilization, traffic flow, or payment systems.
Technical Tools
Excel, Microsoft, PowerPoint, i2000, Smart folio, 311 Dynamics, PIMS
Data Analysis & Reporting
Analyzing parking usage data, peak hours, revenue trends, and producing reports.
Timeline
Supervisor - Parking Meter Maintenance Unit
NYC Department OF Transportation
10.2021 - Current
Manager
T-Mobile
11.2013 - 11.2021
High School Diploma -
Herbert H Lehman High School