Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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DAVIAN BERRY

Wichita

Summary

Dynamic customer service professional with a proven track record excelling in fast-paced environments. Skilled in payment processing and adept at resolving complaints, I foster positive customer relations while maintaining high standards of cleanliness and organization. My dependable nature and effective communication ensure exceptional service delivery. My main objective is to utilize my practical and educational experience to gain exposure and knowledge in the corporate arena.

Overview

3
3
years of professional experience

Work History

Service Champion

Taco Bell
Hendersonville
05.2025 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Assisted team members in efficiently managing peak service times.
  • Processed customer orders accurately using point-of-sale system.
  • Resolved customer complaints with effective communication and problem-solving skills.
  • Operated cash register accurately and efficiently while maintaining proper cash control procedures.
  • Resolved customer complaints promptly and professionally while taking appropriate corrective action when necessary.

Courtesy Clerk

Dillons Grocery Store
Wichita
10.2023 - 05.2025
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Answered questions about current, seasonal and special sales.
  • Verified that prices on shelf tags matched those listed on computer system.
  • Took unwanted items from checkout to proper location.
  • Directed customers to product locations throughout store to help find requested items.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Resolved customer complaints and issues to promote overall satisfaction and improve service.

Service Champion

Taco Bell
Goodlettsville
12.2022 - 07.2023
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers
  • Maintained safe food handling practices to prevent germ spread
  • Talked pleasantly with customers while taking orders and promoted positive image for business
  • Processed payments on cash register and counted back bills and change to patrons.

Education

Associate of Arts -

Cumberland University
Lebanon, TN
08.2022

High School Diploma -

KIPP Collegiate High School
Nashville, TN
05.2020

Skills

  • Multitasking and Organization
  • Customer Relations
  • Cash Drawer Operations
  • Dependable and Cooperative
  • Payment Processing
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Cash Handling
  • Attention to Detail
  • Cleaning and Sanitizing
  • Time Management and Prioritization
  • Positive Attitude
  • Outgoing and Friendly
  • Effective Communication
  • Food Safety Requirements
  • Using POS Systems
  • Resolving Complaints
  • Cleaning and Sanitation

Accomplishments

  • Received "All Thumbs Up" Certificate from the President of Dillons which recognized me for exemplary customer service. This accomplishment is based on customer satisfaction surveys

Timeline

Service Champion

Taco Bell
05.2025 - Current

Courtesy Clerk

Dillons Grocery Store
10.2023 - 05.2025

Service Champion

Taco Bell
12.2022 - 07.2023

Associate of Arts -

Cumberland University

High School Diploma -

KIPP Collegiate High School

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