Davian Jackson
Canton
Summary
Certified STNA who is a dedicated professional with management, customer service and health care experience. Experience managing a blend of various skills with an ability to get results while working with diverse constituents; I am currently responsible for assisting patients with day-to-day activities in the healthcare environment while building healthy relationships and establishing rapport. Proven ability to meet expectations and exceed challenging goals. Hard worker who loves to make a difference, always putting my patients first is my top priority. Making others smile is the best part of my day.
Overview
7
7
years of professional experience
Work History
Hospice Aide
Crossroads Hospice and Palliative Care
06.2024 - Current
- Provided compassionate personal care to patients daily, ensuring their comfort and dignity during end-of-life stages
- Collaborated with healthcare teams to implement individualized care plans for patients, significantly enhancing their quality of life
- Assisted in the end-of-life planning process and provided emotional and spiritual support to patients and families
- Utilized strong communication skills to effectively document patient progress and share information with healthcare professionals
- Monitored patient condition and reported changes to the interdisciplinary team
Patient Care Technician
Aultman Hospital
03.2018 - Current
- Emergency Room Experience 3 years
- Same Day Surgery Experience 2 1/2 years
- Pre-Testing Experience 1/2 years
- Med-Surg Experience 2 years
- Observation Experience 1 year
- Rehab Therapy Experience 1 year
- Provides support to the patient care team, by performing direct patient care, under the direction of a Registered Nurse
- Provides assistance, collects specimens, obtains vital signs, safety checks, check and changes for incontinent patients, removing Foley Catheters, performing straight Caths, obtaining blood sugars, drawing blood cultures, performing EKGs, helping with traumas, transporting patients to floors, empty drains etc NG tubes, JP drains, help with feedings, baths, walks and making every patient my top priority
- Utilized knowledge of medical terminology and equipment to support the healthcare team in delivering quality care
Nurse Aide
Intelycare Agency
01.2019 - 06.2024
- Developed strong interpersonal and communication skills in order to provide compassionate and respectful care to all patients
- Ensured patient privacy and confidentiality in all interactions, maintaining trust and professionalism
- Assisted patients with dressing, bathing, grooming, and other activities of daily living
- Assisted in patient care by providing comfort, mobility assistance, and vital signs monitoring under the supervision of a Registered Nurse
Bank Teller
J.P Morgan Chase
08.2022 - 06.2023
- Assisted customers daily with various financial transactions, maintaining a 100% accuracy rate
- Achieved increase in customer satisfaction scores by providing exceptional service and resolving issues efficiently
- Processed an average of transactions per day, ensuring timely and accurate processing
- Identified and resolved discrepancies in customer accounts, resulting in improved account accuracy and customer trust
- Recognized customer needs and referred to appropriate representative or line of business for cross-selling or service opportunities
Education
Nursing RN Degree -
Kent State University
New Philadelphia, OH12.2024
GED -
Department Of education
Alliance01.2018
Skills
- STNA
- Blood sugar
- SALES
- Patient Monitoring
- Specimen Labeling
- EKG Monitoring
- Foley Catheters (Straight Cath & Removal)
- Vital Signs
- Emergency Response
- CUSTOMER SERVICE
- Patient Safety
- Health Promotion
- Blood Draws
- Surgery prep
Timeline
Hospice Aide
Crossroads Hospice and Palliative Care
06.2024 - Current
Bank Teller
J.P Morgan Chase
08.2022 - 06.2023
Nurse Aide
Intelycare Agency
01.2019 - 06.2024
Patient Care Technician
Aultman Hospital
03.2018 - Current
Nursing RN Degree -
Kent State University
GED -
Department Of education
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