Summary
Overview
Work History
Education
Skills
Certification
Love to stay active.
Timeline

Davian Marty

Homestead,United States

Summary

Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings 2-year background maintaining customer satisfaction and contributing to company success. Proficient in Adobe Photoshop and Technology.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Chiropractic Assistant

Family Medical Group
06.2022 - 01.2023
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed electric muscle stimulation, massage and mechanical traction.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Scheduled patient appointments for busy chiropractic practice.
  • Inputted patient data into office's computer system using a platform called Chirotouch and checked all information for accuracy.
  • Oriented and trained new staff on proper procedures and policies.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
  • Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
  • Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
  • Recorded detailed prognosis, treatment, responses and progress notes in patient charts.

Delivery Driver

Fed Ex Ground
10.2021 - 05.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Fostered positive working relationships with regular customers.
  • Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.

Merchandise and Stocking Associate

Sam's Club
06.2021 - 09.2021
  • Orchestrated re-organization of stockroom merchandise to promote successful inventory and cycle counts.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Answered queries and concerns and assisted customers with product selections.
  • Completed floor replenishment to guarantee customer satisfaction and size availability.
  • Consistently lifted materials weighing as much as 80 pounds or more.
  • Greeted customers and directed to requested products.
  • Took on customer service duties, contributing with teams of up to 10 to achieve top ratings in satisfaction surveys.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Furniture Sales Associate/Assembler

Premium Furniture And Mattress
02.2021 - 06.2021
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Communicated with clients to find and design layout best suited for client needs and location.
  • Displayed past designs and purchases to new clients to assist with creative process.
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Maintained detailed files on past transactions and designs for budget and future reference.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Processed accurate credit, debit, check and cash sales transactions for more than 50 customer orders per day.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in decorative and bedroom products.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.

Education

High School Diploma -

Felix Varela Senior High School, Miami, FL
06.2021
  • Graduated top 15% of class (cum laude)

Skills

  • Creative Problem Solving
  • Customer Relationships
  • Quick and Intuitive thinking
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Team-Oriented and Cooperative
  • Excellent Attention to Detail
  • Cultural Awareness and Sensitivity
  • Computer Proficiency

Certification

Adobe Photoshop Certified

Love to stay active.

Very competitive person when it comes to just about everything. Sports are a passion for me, and they are one of the hobbies I enjoy the most. I am fond of adventurous events as hiking in wilderness, fishing, bike riding, etc. Working with my hands has always been a specialty that i appreciate the most. Any chance i get to work with auto mobiles, whether it be my own or one of my family members it is most pleasurable.

Timeline

Chiropractic Assistant - Family Medical Group
06.2022 - 01.2023
Delivery Driver - Fed Ex Ground
10.2021 - 05.2022
Merchandise and Stocking Associate - Sam's Club
06.2021 - 09.2021
Furniture Sales Associate/Assembler - Premium Furniture And Mattress
02.2021 - 06.2021
Felix Varela Senior High School - High School Diploma,

Adobe Photoshop Certified

Davian Marty