Davian Rivera
Kissimmee,FL
Summary
Adept Automotive Technician and versatile Line Cook with a proven track record at Sombrero Restaurant, showcasing strong work ethics and exceptional problem-solving skills. Expert in diagnostics and customer service, significantly enhancing vehicle performance and customer satisfaction. Achieved high accuracy in order preparation, demonstrating rapid adaptability and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Automotive Technician
Self-employeed
05.2024 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Line Cook
Sombrero Restaurant
10.2023 - 05.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Customer Service Representative
Publix
05.2021 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Continuing - Liberal Arts
North Iowa Area Community College (NIACC)
Iowa City, IA2026
Skills
- Strong Work Ethics
- Problem-Solving
- Troubleshooting skills
- Parts Replacement
- Diagnostic abilities
- Customer Service
Timeline
Automotive Technician
Self-employeed
05.2024 - Current
Line Cook
Sombrero Restaurant
10.2023 - 05.2024
Customer Service Representative
Publix
05.2021 - 08.2023
Continuing - Liberal Arts
North Iowa Area Community College (NIACC)
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