Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Daviana Anderson

Salem

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Euro Gyro. Proven ability to engage guests and ensure satisfaction while efficiently managing multiple tables. Expertise in cash handling and team collaboration, consistently promoting a clean and organized dining environment.

Overview

3
3
years of professional experience

Work History

Server

Euro Gyro
09.2024 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to ensure accurate and timely meal preparation.
  • Trained new servers on menu items, service standards, and POS system usage.
  • Adhered to health and safety regulations, promoting a safe dining atmosphere.
  • Handled cash and credit transactions accurately during peak hours.
  • Assisted in maintaining cleanliness and organization of dining area and service stations.

Cashier

True Value Company
08.2023 - 09.2024
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer balance throughout shifts.
  • Assisted customers with inquiries and provided product information.
  • Collaborated with team members to optimize store operations.
  • Handled returns and exchanges according to store policies.
  • Ensured cleanliness and organization of checkout area for customer convenience.
  • Trained new cashiers on operational procedures and customer service standards.

Crew Member

Taco Bell Restaurant
03.2022 - 08.2023
  • Assisted in daily operations to ensure efficient service delivery.
  • Maintained cleanliness and organization in work areas to enhance customer experience.
  • Supported team members by effectively communicating during busy shifts.
  • Learned food preparation techniques to contribute to menu item quality.
  • Followed safety protocols to promote a secure working environment.
  • Engaged with customers to deliver exceptional service and address inquiries.
  • Adapted quickly to changing tasks during peak hours while maintaining focus.
  • Collaborated with team to achieve operational goals and improve workflow efficiency.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Bachelors - Social Work

Kent State University
Salem, OH
05-2028

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Service prioritization
  • Team collaboration
  • Menu memorization
  • Food running

Accomplishments

  • Achieved Employee of the month by introducing new and officiant methods for completing tasks.
  • Trained and mentored several employees.

Interests

Travel

  • Volunteer Travel
  • Train Travel
  • Adventure Travel
  • Enjoy creating and following travel blogs and vlogs
  • Documenting and sharing travel experiences
  • Food Tourism
  • Historical Exploration
  • Road Trips
  • Playing Sports
  • Gardening
  • Volunteering
  • Horseback Riding
  • Outdoor Recreation
  • Kayaking
  • Camping
  • Running

Timeline

Server

Euro Gyro
09.2024 - Current

Cashier

True Value Company
08.2023 - 09.2024

Crew Member

Taco Bell Restaurant
03.2022 - 08.2023

Bachelors - Social Work

Kent State University

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